Diagnostic Aids

Scratched or damaged discs may reduce audio quality or create other playback issues, or create disc loading errors.
Labels applied to discs can get caught and create disc loading or ejection issues.
Always use a known good compatible disc when evaluating disc player concerns. The EL-50334-50 USB Cable and Adapter Kit contains a compact disc that can be used for evaluation purposes and other tests.
Refer to the owners manual for compatible disc and format types.
Disc player power, ground and MOST communication circuit issues will create DTCs stored in other modules and will affect the entire infotainment system. The purpose of this diagnostic is to address disc player only concerns where the remaining system functions normally.