General notes on the use of a mobile phone in the vehicle

WARNING: This page is about a different car, the 2013 BMW X5, 2012 BMW X5, and 2011 BMW X5. However, it is still accessible from the selected car via links, so may be relevant.

No more than one minute must elapse between switching on the mobile phone and PIN input in the mobile phone.
If possible, enter the PIN in the mobile phone before starting the vehicle.
With complex problems not shown in the BMW compatibility matrix, switch off the mobile phone. If possible, remove the battery, wait for a short time, then switch it back on and reconnect it to the vehicle. Cause: Mobile phone software can crash or hang up.