Manual BMW TeleServices call
WARNING: This page is about a different car, the 2013 BMW X5, 2012 BMW X5, and 2011 BMW X5. However, it is still accessible from the selected car via links, so may be relevant.
The following graphic shows the procedure of a BMW TeleServices call.
The BMW TeleServices call offers the customer the possibility to request a service appointment with his trusted BMW Service authorized workshop directly from his vehicle. For example, when a tire change is required. The BMW TeleServices call is shown in the Integrated Service Processes Application (ISPA). The customer then receives the call-back from his BMW Service authorized workshop. The BMW Service authorized workshop can optimally prepare for the upcoming service appointment and order or reserve possible parts in good time.