BMW TeleServices call with integration in Check Control message

WARNING: This page is about a different car, the 2013 BMW X5, 2012 BMW X5, and 2011 BMW X5. However, it is still accessible from the selected car via links, so may be relevant.

The following graphic shows the procedure of a BMW TeleServices call from a Check Control message.

Fig 1: Display - BMW Teleservices Call Screen

Courtesy of BMW OF NORTH AMERICA, INC.

Breakdown-related or technical faults in the vehicle are displayed via Check Control messages in the instrument cluster (KOMBI) and in the central information display. The driver is thus informed of this fault. Subject to the impairment, Check Control messages can be divided into the following categories: driver information, workshop information and breakdown information

In the event of a breakdown the driver receives the option of either selecting BMW Group Mobile Service or a voice call with the BMW Service authorized workshop from the Check Control message.

This way the customer can quickly and simply transfer the information to the BMW Group Mobile Service Call Center or the BMW service organization.