Automatic BMW TeleServices call

The BMW TeleServices call is still based on the Condition Based Service (CBS). As soon as the sensors detect service requirements with operating fluids or wear components, for example engine oil or brake pads, the vehicle automatically activates a BMW TeleServices call. The service data is transmitted to the trusted BMW Service authorized workshop and displayed with the Integrated Service Processes Application (ISPA). Then the dealer contacts the customer to arrange a service appointment. The BMW Service authorized workshop can optimally prepare for upcoming service appointments and order the required parts in good time. The capacities in the area of service advice and the workshop can thus be better planned.