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Overview - Mobile Online Services, Excluding RUSSIA, IW3/IW5, Through My 2018 And From My 2019 Through Product Improvement, Without Connect Plus (IV0)

WARNING: This page is about a different car, the 2024 Audi A4 allroad. However, it is still accessible from the selected car via links, so may be relevant.

The mobile online services are based on the eCall, Connected Gateway, and the Data Bus on Board Diagnostic Interface -J533-.

The Data Bus on Board Diagnostic Interface -J533- is installed under the rear bench seat for crash safety. The Data Bus on Board Diagnostic Interface -J533- contains an emergency call module and a compass module. A separate SIM card is installed for the emergency call function and roadside assistance.

GWWA91-12559Courtesy of AUDI OF AMERICA, LLC
  1. Information Electronics Control Module 1 -J794- behind the glove compartment
  2. Roadside Assistance Button -E275- in the Front Roof Module -WX3-
  3. Emergency Call Button -E276- in the Front Roof Module -WX3-
  4. Left Front Microphone -R140- in the Front Roof Module -WX3-
  5. Emergency Call Module Speaker -R335- on the driver side lower cover
  6. Data Bus On Board Diagnostic Interface -J533- under the Rear Bench Seat
  7. GPS Antenna -R50- in the Roof Antenna -R216-

    - Emergency Call Module Antenna -R263- under the front instrument panel in the center, only for 4GF/4GS, Sedan/Avant/allroad

    - Emergency Call Module Antenna -R263- under the rear shelf, only on 4GR/4GY, Sedan

    - Emergency Call Module Antenna -R263- on the left seat belt guide, only on 4GR/4GY, Avant/allroad

    - Emergency Call Module Antenna 2 -R322- under the front instrument panel in the center, only for 4GR/4GY, Sedan/Avant/allroad

Troubleshooting

The mobile online services system is capable of OBD.

Fault Finding is performed using the "Guided Fault Finding"  on the Vehicle Diagnostic Tester.

When there are concerns about the function, it necessary to be familiar with the Mobile Online Services functions.

For additional information. Refer to the Owner's Manual and => Wiring Diagram.