Overview - Mobile Online Services, Through My 2020

WARNING: This page is about a different car, the 2024 Audi SQ8, 2024 Audi Q8, 2023 Audi SQ8, and 2023 Audi Q8. However, it is still accessible from the selected car via links, so may be relevant.

The mobile online services are based on the eCall and bCall and the Data Bus on Board Diagnostic Interface -J533- (Connected Gateway) / the Control Module for Emergency Call Module and Communication Unit -J949-.

For vehicles without connect Plus (IV0) the Data Bus on Board Diagnostic Interface -J533- is installed safeguarded against crashes under the left front seat.

For vehicles with connect Plus (IV1 through IV8) the Control Module for Emergency Call Module and Communication Unit -J949- is installed safeguarded against crashes under the right front seat.

An emergency call control module and a compass module are integrated into the Data Bus on Board Diagnostic Interface -J533- /Control Module for Emergency Call Module and Communication Unit -J949-. A separate SIM card is installed for the emergency call function and roadside assistance.

Courtesy of AUDI

Information Electronics Control Module 1 -J794- behind the glove compartment
Data Bus on Board Diagnostic Interface -J533- under the left front seat
- Vehicles without connect Plus, IV0
  - Control Module for Emergency Call Module and Communication Unit -J949- under the right front seat
- Vehicles with connect Plus, IV1 through IV8
Left Front Microphone -R140- /Right Front Microphone -R141-, in the Front Roof Module -WX3-.
Emergency Call Module Speaker -R335- in the driver side instrument panel cover
Roof Antenna -R216-
- Emergency Call Module Antenna 2 -R322-
- GPS Antenna -R50-
- GPS Antenna Splitter -R110- in the right cable guide at the center tunnel in the rear footwell, IV0 with IW3 and 7G1/7G5/7G6/7G7/7I1/7I2
- GPS Antenna Splitter -R110-, Removing and Installing. Refer to GPS ANTENNA SPLITTER, REMOVING AND INSTALLING .
Emergency Call Module Antenna -R263- under the Center Rear Bumper Cover

Troubleshooting

The mobile online services system is capable of OBD.

Fault Finding is performed using the "Guided Fault Finding" on the Vehicle Diagnostic Tester.

When there are concerns about the function, it necessary to be familiar with the Mobile Online Services functions.

For additional information. Refer to the appropriate Service Information.