Overview - Online Services, From My 2021

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The mobile online services are based on the eCall and bCall as well as the Control Module for Emergency Call Module and Communication Unit -J949-.

The Control Module for Emergency Call Module and Communication Unit -J949- is safeguarded against a crash by being installed under the right front seat. The Control Module for Emergency Call Module and Communication Unit -J949- contains an emergency call module and a compass module. A separate SIM card is installed for the emergency call function.

Courtesy of AUDI OF AMERICA, LLC

Roadside Assistance Button -E275-
Right Front Microphone -R141-
Left Front Microphone -R140-
Emergency Call Button -E276-
Emergency Call Module Speaker -R335- in the driver side instrument panel cover
Control Module for Emergency Call Module and Communication Unit -J949- under the right front seat
GPS Antenna -R50- and Emergency Call Module Antenna 2 -R322- in the Roof Antenna -R216-
Emergency Call Module Antenna -R263- under the bumper cover on the left side
Emergency Call Module Antenna 3 -R323- under the center front instrument panel

Troubleshooting

The mobile online services system is capable of OBD.

Fault Finding is performed using the "Guided Fault Finding" on the Vehicle Diagnostic Tester .

When there are concerns about the function, it necessary to be familiar with the Mobile Online Services functions.

For additional information, refer to the Owner's Manual.