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Pinpoint Test An : The SCMG (Driver Multi-Contour Seat Module) Does Not Respond To The Diagnostic Scan Tool

WARNING: This page is about a different car, the 2018 Lincoln Navigator. However, it is still accessible from the selected car via links, so may be relevant.

  1. AN1 CHECK THE SCMG (DRIVER MULTI-CONTOUR SEAT MODULE) VOLTAGE SUPPLY CIRCUITS FOR AN OPEN

    • Ignition OFF.

    • Disconnect: SCMG C3385 .

    • Ignition ON.

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C3385-1
      GFD271423Courtesy of FORD MOTOR COMPANY
      Ground

    Is the voltage greater than 11 volts? 

    Yes  GO to  AN3
    No  VERIFY the BJB fuse 79 (10A) is OK. If OK, GO to  AN2 If not OK, Refer to the Wiring Diagram Information to identify the possible causes of the circuit short.
  2. AN2 CHECK THE MULTI-CONTOUR SEAT RELAY CIRCUIT FOR AN OPEN

    • Ignition OFF.

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C1035D-38
      GFD271422Courtesy of FORD MOTOR COMPANY
      C3385-1

    Is the resistance less than 3 ohms? 

    Yes  GO to  AN6
    No  REPAIR the circuit.
  3. AN3 CHECK THE SCMG (DRIVER MULTI-CONTOUR SEAT MODULE) GROUND CIRCUIT FOR AN OPEN

    • Ignition OFF.

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C3385-16
      GFD271422Courtesy of FORD MOTOR COMPANY
      Ground

    Is the resistance less than 3 ohms? 

    Yes  GO to  AN4
    No  REPAIR the circuit.
  4. AN4 CHECK THE MEDIUM SPEED CONTROLLER AREA NETWORK (MS-CAN) CIRCUITS BETWEEN THE SCMG (DRIVER MULTI-CONTOUR SEAT MODULE) AND THE GWM (GATEWAY MODULE A) FOR AN OPEN

    • Disconnect: GWM C2431 .

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C3385-8
      GFD271422Courtesy of FORD MOTOR COMPANY
      C2431-23
      C3385-7
      GFD271422Courtesy of FORD MOTOR COMPANY
      C2431-22

    Are the resistances less than 3 ohms? 

    Yes  GO to  AN5
    No  REPAIR the circuit in question.
  5. AN5 CHECK FOR CORRECT SCMG (DRIVER MULTI-CONTOUR SEAT MODULE) OPERATION

    • Ignition OFF.

    • Disconnect and inspect the SCMG connector.

    • Repair:

      • corrosion (install new connector or terminals - clean module pins)
      • damaged or bent pins - install new terminals/pins
      • pushed-out pins - install new pins as necessary

    • Reconnect the SCMG connector. Make sure it seats and latches correctly.

    • Operate the system and determine if the concern is still present.

    Is the concern still present? 

    Yes  CHECK OASIS for any applicable service articles: TSB, General Service Bulletin (GSB), SSM or FSA. If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new SCMG. REFER to: Driver Multi-Contour Seat Module [SCMG] .
    No  The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.
  6. AN6 CHECK OPERATION OF INTERIOR LIGHTING

    • Check operation of the interior lamps (dome lamp, courtesy lamps, luggage compartment lamp, etc).

    Are the interior lamps operating normally? 

    Yes  GO to  AN7
    No  DIAGNOSE the demand LP/battery saver relay. REFER to: Interior Lighting .
  7. AN7 CHECK THE MULTI-CONTOUR SEAT RELAY CIRCUIT FOR AN OPEN

    • Ignition OFF.

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C2280G-16
      GFD271422Courtesy of FORD MOTOR COMPANY
      C1035C-23

    Is the resistance less than 3 ohms? 

    Yes  GO to  AN8
    No  REPAIR the circuit.
  8. AN8 CHECK FOR CORRECT BJB (BATTERY JUNCTION BOX) OPERATION

    • Ignition OFF.

    • Disconnect and inspect the BJB connectors.

    • Repair:

      • corrosion (install new connector or terminals - clean module pins)
      • damaged or bent pins - install new terminals/pins
      • pushed-out pins - install new pins as necessary

    • Reconnect the BJB connectors. Make sure they seat and latch correctly.

    • Operate the system and determine if the concern is still present.

    Is the concern still present? 

    Yes  CHECK OASIS for any applicable service articles: TSB, General Service Bulletin (GSB), SSM or FSA. If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new BJB. The multi-contour seat relay is not serviceable.
    No  The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.