Shock Absorber Noises

Shock absorbers are frequently rejected and exchanged because of rumbling noises. Examinations on the test stand and vehicle have shown that there was no objection with approximately 70% of the rejected shock absorbers and the replacement was not justified.

With complaints that are interpreted as rumbling or knocking sounds, proceed as follows.

-- Determine on a road test with the customer - if possible on a dry stretch of road with irregularities - where, when and how these sounds change.