Shock Absorber Noises
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Shock absorbers are frequently rejected and exchanged because of rumbling noises. Examinations on the test stand and vehicle have shown that there was not complaint with approximately 70% of the rejected shock absorbers and the replacement was not justified.
With complaints that are interpreted as rumbling or knocking sounds, proceed as follows.
-- Determine on a road test with the customer - if possible on a dry stretch of road with irregularities - where, when and how these sounds change.
NOTE:
Only in the rarest of cases shock absorbers are the fault for noises.