Telematics Control Head E264 , removing and installing

WARNING: This page does not describe the selected car, but rather 15 other vehicles, including the 2008 Audi S4, 2008 Audi RS 4, 2008 Audi A4, 2007 Audi S4, and 2007 Audi RS 4. However, it is still accessible from the selected car via links, so may be relevant.

The telematics control head is integrated with the front interior light module.

NOTE:

In the event any of the OnStar control buttons are either inadvertently or deliberately pressed for longer than 15 seconds, the OBD program assumes a button is sticking. The red status light will come on and a DTC loads in memory. Perform OBD program using VAS 5051/5052 and check DTC memory for DTC 01526 "mechanical malfunction". Inform customers accordingly.
A faulty control button cannot be replaced separately. Replace complete telematics control head.

CAUTION:

Switch off all electrical components.
Switch ignition off and remove ignition key.

Removing:

Remove front interior lamp module → - 96 LIGHTS, SWITCHES - INTERIOR, ANTI-THEFT .

Fig 1: Pressing Off Connector Guide

Courtesy of VOLKSWAGEN UNITED STATES, INC.

Carefully lift connector guide - 1 - and press off in direction of - arrow -.

Fig 2: Identifying Retaining Hooks, Button, And Electrical Connection

Courtesy of VOLKSWAGEN UNITED STATES, INC.

Release retaining hooks - arrows - and remove button - 1 -.
Disconnect electrical connection - 2 - and remove switch module.

Installing:

Install in reverse order of removal.