Symptom Chart: Electrical
WARNING: This page is about a different car, the 2018 Lincoln Navigator. However, it is still accessible from the selected car via links, so may be relevant.
Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods .
| Condition | Possible Sources | Actions |
|---|---|---|
| A door lock indicator is always on | Refer to the Pinpoint Test | GO to Pinpoint Test G |
| A door lock indicator is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test H |
| A door passive entry feature is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test U |
| A single or more than one door lock is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test J |
| All door locks are inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test I |
| All door locks are inoperative from one door lock control switch | Refer to the Pinpoint Test | GO to Pinpoint Test L |
| An individual button is inoperative from the RKE transmitter | Refer to the Pinpoint Test | GO to Pinpoint Test R |
| The 2-stage door unlocking does not operate correctly | The 2-stage door unlocking is disabled | ENABLE the 2-stage door unlocking. REFER to: Staged Unlock Programming . |
| The approach detection feature is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test Y |
| The door locks operate only one way | Refer to the Pinpoint Test | GO to Pinpoint Test K |
| The doors do not lock or unlock using the keyless entry keypad | Refer to the Pinpoint Test | GO to Pinpoint Test O |
| The doors unlock by swiping the keyless entry keypad 2 times | Unintentional sequential codes programmed | ERASE all personal codes, and program new codes. PROGRAM any unused slots with the factory code. REFER to the Owner's Literature. |
| The fuel filler door lock is inoperative (if equipped) | Refer to the Pinpoint Test | GO to Pinpoint Test X |
| The keyless entry keypad illumination is always on | Refer to the Pinpoint Test | GO to Pinpoint Test N |
| The keyless entry keypad illumination is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test M |
| The liftgate window glass latch release is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test W |
| The memory seat does not operate using the RKE transmitter (if equipped) | RKE transmitter not programmed to the memory seat | PROGRAM the RKE transmitter to the desired memory button. REFER to the Memory Function in the Owner's Literature. |
| The power liftgate is inoperative or does not operate correctly | Refer to the Pinpoint Test | REFER to: Body Closures . |
| The power liftgate passive entry feature is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test V |
| The remote start feature is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test T |
| The RKE exterior sounder continuously chimes | Refer to the Pinpoint Test | GO to Pinpoint Test Z |
| The RKE exterior sounder is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test AA |
| The RKE transmitter has poor range performance | Refer to the Pinpoint Test | GO to Pinpoint Test S |
| The RKE transmitter is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test Q |
| The smart unlock is inoperative | Refer to the Pinpoint Test | DIAGNOSE the passive key not starting the vehicle from various areas within the interior of the vehicle. REFER to: Anti-Theft Security Access in PASSIVE ANTI-THEFT SYSTEM (PATS) . |