Symptom Chart: Glass, Frames and Mechanisms
WARNING: This page is about a different car, the 2018 Lincoln Navigator. However, it is still accessible from the selected car via links, so may be relevant.
Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods .
| Condition | Possible Sources | Actions |
|---|---|---|
| All power windows are inoperative from the master window control switch | Wiring, terminals or connectors Master window control switch DDM |
DIAGNOSE any related DDM Diagnostic Trouble Codes (DTCs) first. REFER to the DDM DTC Chart. If there are no related Diagnostic Trouble Codes (DTCs) present, INSTALL a new master window control switch. REFER to:Driver Door Window Control Switch . |
| Both rear passenger power windows only operate from the master window control switch | Lock-out switch in the LOCK position Master window control switch |
DIAGNOSE any related DDM Diagnostic Trouble Codes (DTCs) first. REFER to DTC Chart: Driver Door Module (DDM) . If there are no related Diagnostic Trouble Codes (DTCs) present, INSTALL a new master window control switch. REFER to:Driver Door Window Control Switch . |
| A single power window is inoperative/does not operate correctly - LH front | Refer to the Pinpoint Test | GO to Pinpoint Test C |
| A single power window is inoperative/does not operate correctly - RH front | Refer to the Pinpoint Test | GO to Pinpoint Test D |
| A single power window is inoperative/does not operate correctly - LH rear | Refer to the Pinpoint Test | GO to Pinpoint Test F |
| A single power window is inoperative/does not operate correctly - RH rear | Refer to the Pinpoint Test | GO to Pinpoint Test G |
| The one-touch up/down feature is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test E |
| The one-touch up feature does not operate correctly - window bounces back | Refer to the Pinpoint Test | GO to Pinpoint Test E |
| The door window glass does not travel to the fully open position | Refer to the Pinpoint Test | GO to Pinpoint Test E |
| The global open/close function is inoperative | Global open/close not enabled in the message center RKE transmitter concern Door window regulator motor not initialized |
VERIFY the global open/close feature (Remote Open/Remote Close) is enabled in the message center. REFER to the Owner's Literature. VERIFY the RKE lock/unlock function operates correctly using all of the RKE transmitters. REFER to:HANDLES, LOCKS, LATCHES AND ENTRY SYSTEMS . to diagnose any inoperative RKE transmitter(s). INITIALIZE the inoperative door window regulator motor(s). REFER to: Power Door Window Initialization . |
| The defrost system is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test A |
| The defrost system does not shut off automatically | Refer to the Pinpoint Test | GO to Pinpoint Test B |
| The defrost system does not respond to touchscreen command only | Refer to the Pinpoint Test | VERIFY the rear window defrost operation using the instrument panel rear window defrost switch. If the rear window defrost is still inoperative, GO to Pinpoint Test A If the rear window defrost operates, DIAGNOSE the inoperative touchscreen system. REFER to:INFORMATION AND ENTERTAINMENT SYSTEM - GENERAL INFORMATION (1 OF 2) or INFORMATION SYSTEM AND ENTERTAINMENT SYSTEMS - GENERAL INFORMATION (2 OF 2) . |