Pinpoint Test H : The Power Liftgate Does Not Power Open (Power Close OK)

WARNING: This page is about a different car, the 2018 Lincoln Navigator. However, it is still accessible from the selected car via links, so may be relevant.

H1 CHECK FOR RGTM (REAR GATE TRUNK MODULE) DIAGNOSTIC TROUBLE CODES (DTCS)
- Ignition ON.
- Using a diagnostic scan tool, carry out the RGTM self-test.
Are any Diagnostic Trouble Codes (DTCs) present?

Yes REFER to RGTM DTC Chart .

No GO to H2

H2 CHECK THE LIFTGATE LATCH RELEASE OPERATION

NOTE: Make sure the power liftgate is enabled from the message center.
- Ignition ON.
- Select PARK.
- Unlock the doors using a door lock control switch.
- Press the front interior power liftgate switch.
Does the liftgate latch release?

Yes GO to H3

No GO to Pinpoint Test B

H3 CHECK THE MANUAL OPERATION OF THE LIFTGATE
- Turn the power liftgate off (disable) from the message center.
- While manually opening and closing the liftgate, check the liftgate for:
  - Liftgate/wedge alignment
  - Liftgate strut operation (strut should hold or push liftgate open when beyond half open)
  - Power liftgate motor (should move freely while manually opening and closing liftgate and be securely mounted to the liftgate and bracket)
  - Power liftgate latch (should latch completely)
Does the liftgate open and close correctly?

Yes GO to Pinpoint Test B

No REPAIR as necessary.