Pinpoint Test C : Poor Image Quality - Vehicles With 360 Degree View Camera

WARNING: This page is about a different car, the 2018 Lincoln Navigator. However, it is still accessible from the selected car via links, so may be relevant.

C1 INSPECT THE CAMERA IMAGES

Ignition ON.

Press the camera selection switch.

Courtesy of FORD MOTOR COMPANY

NOTE: F-series shown, other vehicles similar.

Inspect the 360 degree view image to determine which camera image(s) is/are affected.

1 - Front camera
2 - LH camera
3 - RH camera
4 - Rear camera

Does the poor image quality affect more than one camera image?

Yes

GO to C6

GO to C2

C2 CHECK THE COAXIAL CABLE CORE AND SHIELD FOR A SHORT TO VOLTAGE AT THE SUSPECT CAMERA

Ignition OFF.

Disconnect suspect camera coaxial cable at the IPMB.

Disconnect suspect camera coaxial cable at the camera.

Ignition ON.

Measure:

Front Camera

Positive Lead	Measurement / Action	Negative Lead
C9039B-1	Courtesy of FORD MOTOR COMPANY	Ground
C9039B-Shield	Courtesy of FORD MOTOR COMPANY	Ground

Rear Camera

Positive Lead	Measurement / Action	Negative Lead
C4360B-1	Courtesy of FORD MOTOR COMPANY	Ground
C4360B-Shield	Courtesy of FORD MOTOR COMPANY	Ground

LH Side Camera

Positive Lead	Measurement / Action	Negative Lead
C5104B-1	Courtesy of FORD MOTOR COMPANY	Ground
C5104B-Shield	Courtesy of FORD MOTOR COMPANY	Ground

RH Side Camera

Positive Lead	Measurement / Action	Negative Lead
C6104B-1	Courtesy of FORD MOTOR COMPANY	Ground
C6104B-Shield	Courtesy of FORD MOTOR COMPANY	Ground

Is any voltage present?

Yes	REPLACE the affected coaxial cable.

GO to C3

C3 CHECK THE COAXIAL CABLE CORE AND SHIELD FOR A SHORT TO GROUND AT THE SUSPECT CAMERA

Ignition OFF.

Measure:

Front Camera

Positive Lead	Measurement / Action	Negative Lead
C9039B-1	Courtesy of FORD MOTOR COMPANY	Ground
C9039B-Shield	Courtesy of FORD MOTOR COMPANY	Ground

Rear Camera

Positive Lead	Measurement / Action	Negative Lead
C4360B-1	Courtesy of FORD MOTOR COMPANY	Ground
C4360B-Shield	Courtesy of FORD MOTOR COMPANY	Ground

LH Side Camera

Positive Lead	Measurement / Action	Negative Lead
C5104B-1	Courtesy of FORD MOTOR COMPANY	Ground
C5104B-Shield	Courtesy of FORD MOTOR COMPANY	Ground

RH Side Camera

Positive Lead	Measurement / Action	Negative Lead
C6104B-1	Courtesy of FORD MOTOR COMPANY	Ground
C6104B-Shield	Courtesy of FORD MOTOR COMPANY	Ground

Are the resistances greater than 10, 000 ohms?

Yes

GO to C4

No	REPLACE the affected coaxial cable.

C4 CHECK COAXIAL CABLE CORE AND SHIELD FOR AN OPEN BETWEEN THE IPMB (IMAGE PROCESSING MODULE B) AND SUSPECT CAMERA

Measure:

Front Camera

Positive Lead	Measurement / Action	Negative Lead
C9039B-1	Courtesy of FORD MOTOR COMPANY	C2821B-1
C9039B-Shield	Courtesy of FORD MOTOR COMPANY	C2821B-1 Shield

Rear Camera

Positive Lead	Measurement / Action	Negative Lead
C4360B-1	Courtesy of FORD MOTOR COMPANY	C2821B-2
C4360B-Shield	Courtesy of FORD MOTOR COMPANY	C2821B-2 Shield

LH Side Camera

Positive Lead	Measurement / Action	Negative Lead
C5104B-1	Courtesy of FORD MOTOR COMPANY	C2821C-1
C5104B-Shield	Courtesy of FORD MOTOR COMPANY	C2821C-1

RH Side Camera

Positive Lead	Measurement / Action	Negative Lead
C6104B-1	Courtesy of FORD MOTOR COMPANY	C2821C-2
C6104B-Shield	Courtesy of FORD MOTOR COMPANY	C2821C-2 Shield

Are the resistances less than 3 ohms?

Yes

GO to C5

No	REPLACE the affected coaxial cable.

C5 CHECK COAXIAL CABLE CORE AND SHIELD FOR A SHORT TOGETHER AT THE SUSPECT CAMERA

Measure:

Front Camera

Positive Lead	Measurement / Action	Negative Lead
C9039B-1	Courtesy of FORD MOTOR COMPANY	C9039B-Shield

Rear Camera

Positive Lead	Measurement / Action	Negative Lead
C4360B-1	Courtesy of FORD MOTOR COMPANY	C4360B-Shield

LH Side Camera

Positive Lead	Measurement / Action	Negative Lead
C5104B-1	Courtesy of FORD MOTOR COMPANY	C5104B-Shield

RH Side Camera

Positive Lead	Measurement / Action	Negative Lead
C5104B-1	Courtesy of FORD MOTOR COMPANY	C6104B-Shield

Are the resistances greater than 10, 000 ohms?

Yes	INSTALL a new camera. REFER to: Front Parking Aid Camera . REFER to: Rear Parking Aid Camera . REFER to: Side Parking Aid Camera . If the concern is still present after camera replacement, GO to C11

No	REPLACE the affected coaxial cable.

C6 CHECK FOR VOLTAGE AT THE IPMB (IMAGE PROCESSING MODULE B)

Ignition OFF.

Disconnect IPMB C2821A .

Ignition ON.

Measure:

Positive Lead	Measurement / Action	Negative Lead
C2821A-10	Courtesy of FORD MOTOR COMPANY	Ground

Is the voltage greater than 11 volts?

Yes

GO to C7

No	INSPECT BJB fuse 15 (15A). If the fuse is OK, repair the circuit for an open. If the fuse is not OK, REFER to the Wiring Diagrams information to identify the possible causes of the short circuit.

C7 CHECK FOR GROUND AT THE IPMB (IMAGE PROCESSING MODULE B)

Ignition OFF.

Measure:

Positive Lead	Measurement / Action	Negative Lead
C2821A-24	Courtesy of FORD MOTOR COMPANY	Ground

Is the resistance less than 3 ohms?

Yes

GO to C8

No	REPAIR the circuit.

C8 CHECK THE VIDEO SIGNAL AND SHIELD CIRCUITS FOR A SHORT TO VOLTAGE BETWEEN THE IPMB (IMAGE PROCESSING MODULE B) AND APIM (SYNC MODULE)

Disconnect APIM C2383A .

Ignition ON.

Measure:

Positive Lead	Measurement / Action	Negative Lead
C2821A-1	Courtesy of FORD MOTOR COMPANY	Ground
C2821A-2	Courtesy of FORD MOTOR COMPANY	Ground
C2821A-11	Courtesy of FORD MOTOR COMPANY	Ground

Is any voltage present?

Yes

GO to C9

No	REPAIR the circuit in question.

C9 CHECK THE VIDEO SIGNAL CIRCUITS FOR AN OPEN BETWEEN THE IPMB (IMAGE PROCESSING MODULE B) AND APIM (SYNC MODULE)

Ignition OFF.

Measure:

Positive Lead	Measurement / Action	Negative Lead
C2821A-1	Courtesy of FORD MOTOR COMPANY	C2383A-14
C2821A-2	Courtesy of FORD MOTOR COMPANY	C2383A-33
C2821A-11	Courtesy of FORD MOTOR COMPANY	C2383A-15

Are the resistances less than 3 ohms?

Yes

GO to C10

No	REPAIR the circuit in question.

C10 CHECK THE VIDEO SIGNAL CIRCUITS FOR A SHORT TO GROUND BETWEEN THE IPMB (IMAGE PROCESSING MODULE B) AND APIM (SYNC MODULE)

Measure:

Positive Lead	Measurement / Action	Negative Lead
C2821A-1	Courtesy of FORD MOTOR COMPANY	Ground
C2821A-11	Courtesy of FORD MOTOR COMPANY	Ground

Are the resistances greater than 10, 000 ohms?

Yes

GO to C11

No	REPAIR the circuit in question.

C11 CHECK FOR CORRECT IPMB (IMAGE PROCESSING MODULE B) OPERATION

Ignition OFF.

Disconnect and inspect the IPMB connectors.

Repair:
- corrosion (install new connector or terminals - clean module pins)
- damaged or bent pins - install new terminals/pins
- pushed-out pins - install new pins as necessary

Reconnect the IPMB connectors. Make sure they seat and latch correctly.

Operate the system and determine if the concern is still present.

Is the concern still present?

Yes

CHECK OASIS for any applicable service articles: TSB, GSB, SSM or FSA. If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new IPMB. REFER to: Image Processing Module B (IPMB) . If the concern is still present after IPMB replacement, GO to C12

No	The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.

C12 CHECK FOR CORRECT APIM (SYNC MODULE) OPERATION

Ignition OFF.

Disconnect and inspect the APIM connectors.

Repair:
- corrosion (install new connector or terminals - clean module pins)
- damaged or bent pins - install new terminals/pins
- pushed-out pins - install new pins as necessary

Reconnect the APIM connectors. Make sure it seats and latches correctly.

Operate the system and determine if the concern is still present.

Is the concern still present?

Yes	CHECK OASIS for any applicable service articles: TSB, GSB, SSM or FSA. If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, Refer to APIM GUIDED ROUTINE TESTING -- NAVIGATOR .

No	The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.