Symptom Chart: Information And Message Center - Warning Messages
WARNING: This page is about a different car, the 2018 Lincoln Navigator. However, it is still accessible from the selected car via links, so may be relevant.
Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to: Diagnostic Methods .
| Condition | Possible Sources | Actions |
|---|---|---|
| A 4WD message is never or always displayed | Message center concern 4WD concern |
OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, DIAGNOSE the door, hood or liftgate ajar RTT warning indicator. GO to Pinpoint Test AG If the driver door ajar message functions correctly, DIAGNOSE the 4WD (2H, 4A, 4H or 4L) RTT indicators. GO to Pinpoint Test Z |
| The active park assist messages are never displayed | Message center concern Active park assist concern |
OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, DIAGNOSE the door, hood or liftgate ajar RTT warning indicator. GO to Pinpoint Test AG If the driver door ajar message functions correctly, DIAGNOSE the active park assist system. Refer to: Parking Aid . |
| An ACC message is never displayed | Message center concern ACC concern |
OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, DIAGNOSE the door, hood or liftgate ajar RTT warning indicator. GO to Pinpoint Test AG If the driver door ajar message functions correctly, DIAGNOSE the ACC RTT indicator. GO to Pinpoint Test AF |
| The adaptive headlamps fault message is always displayed | Message center concern Adaptive headlamp concern |
OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, DIAGNOSE the door, hood or liftgate ajar RTT warning indicator. GO to Pinpoint Test AG If the driver door ajar message functions correctly, DIAGNOSE the adaptive headlamps. Refer to: Headlamps . |
| An auto hold fault message is always displayed | Message center concern Auto hold concern |
OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, DIAGNOSE the door, hood or liftgate ajar RTT warning indicator. GO to Pinpoint Test AG If the driver door ajar message functions correctly, DIAGNOSE the auto hold feature. Refer to: Anti-Lock Brake System (ABS) and Stability Control . |
| An auto stop-start fault message is always displayed (Asia Pacific markets only) | Message center concern Auto stop-start concern |
OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, DIAGNOSE the door, hood or liftgate ajar RTT warning indicator. GO to Pinpoint Test AG If the driver door ajar message functions correctly, DIAGNOSE the auto stop start feature. Refer to the appropriate Starting System article |
| A BLIS/ CTA fault message is always displayed | BLIS/ CTA system concern | DIAGNOSE the BLIS/ CTA system. Refer to: Blind Spot Information System . |
| A brake applied-power reduced message is always displayed | Refer to the Pinpoint Test | GO to Pinpoint Test AQ |
| A brake warning (brake fluid level low, parking brake applied or brake system malfunction) message is never or always on | Message center concern Brake warning indication concern |
OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, DIAGNOSE the door, hood or liftgate ajar RTT warning indicator. GO to Pinpoint Test AG If the driver door ajar message functions correctly and the brake warning indicator is never on, GO to Pinpoint Test G If the driver door ajar message functions correctly and the brake warning indicator is always on, GO to Pinpoint Test H |
| The charging system fault message is never or always on | Message center concern Charging system message center indication concern |
OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, DIAGNOSE the door, hood or liftgate ajar RTT warning indicator. GO to Pinpoint Test AG If the driver door ajar message functions correctly, DIAGNOSE the charging system RTT indicator. GO to Pinpoint Test AE |
| The check fuel fill inlet message is always displayed | Refer to the Pinpoint Test | GO to Pinpoint Test AR |
| The check lock differential message is always displayed | Message center concern ELD system concern |
OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, DIAGNOSE the door, hood or liftgate ajar RTT warning indicator. GO to Pinpoint Test AG If the driver door ajar message functions correctly, DIAGNOSE the ELD RTT indicator. GO to Pinpoint Test AH |
| The check parking aid message is always displayed | Message center concern Parking aid system concern |
OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, DIAGNOSE the door, hood or liftgate ajar RTT warning indicator. GO to Pinpoint Test AG If the driver door ajar message functions correctly, DIAGNOSE the parking aid system. Refer to the appropriate Parking Aid article |
| A door, liftgate, or hood ajar warning message is never or always displayed | Message center concern Door ajar indication concern |
DIAGNOSE the door, hood or liftgate ajar RTT warning indicator. GO to Pinpoint Test AG |
| An electronic parking brake malfunction message is always displayed | Message center concern Brake warning indication concern |
OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, DIAGNOSE the door, hood or liftgate ajar RTT warning indicator. GO to Pinpoint Test AG If the driver door ajar message functions correctly DIAGNOSE the electronic brake warning indicator. GO to Pinpoint Test I |
| The engine oil change message is never displayed | Message center concern The PCM has not reached the programmed mileage/time based on the criteria required to display the message. |
NOTE:
Using the system check in the message center, verify that the oil life is between 1 and 5% for the ENGINE OIL CHANGE SOON message or at 0% for the OIL CHANGE REQUIRED message. OPEN then CLOSE the driver door and VERIFY the driver door ajar message functions correctly.If the driver door ajar message does not function correctly, DIAGNOSE the door, hood or liftgate ajar RTT warning indicator. GO to Pinpoint Test AG If the driver door ajar message functions correctly with the oil life between 0-5%, Refer to IPC GUIDED ROUTINE TESTING -- NAVIGATOR
.If the DRIVER DOOR AJAR message functions correctly with the oil life not
at the specified value, INFORM the customer how the message center functions and how the oil life messages are set. |
| The engine oil change message is always displayed | Refer to the Pinpoint Test | GO to Pinpoint Test AS |
| The engine on warning message is always displayed | Refer to the Pinpoint Test | GO to Pinpoint Test AT |
| The engine over-temperature warning message is never or always displayed | Message center concern Engine over-temperature indication concern |
OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, DIAGNOSE the door, hood or liftgate ajar RTT warning indicator. GO to Pinpoint Test AG If the driver door ajar message functions correctly, DIAGNOSE the engine over-temperature warning indicator or engine over-temperature RTT indicator. GO to Pinpoint Test AI |
| The factory mode message is always displayed | Vehicle is in factory or transport mode | PLACE the vehicle in normal operation mode. Refer to: Factory Mode Deactivation . |
| A forward collision warning message is always displayed | Message center concern Forward collision concern |
OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, DIAGNOSE the door, hood or liftgate ajar RTT warning indicator. GO to Pinpoint Test AG If the driver door ajar message functions correctly, DIAGNOSE the forward collision warning system. Refer to: Collision Warning and Collision Avoidance System . |
| A front camera fault message is always displayed | Front camera concern | DIAGNOSE the front camera. Refer to: Lane Keeping System . |
| The lane keeping alert system warning message (keep hands on wheel) is never or always displayed | Message center concern Lane keeping alert warning chime concern |
OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, DIAGNOSE the door, hood or liftgate ajar RTT warning indicator. GO to Pinpoint Test AG If the driver door ajar message functions correctly, DIAGNOSE the lane keeping alert warning chime. GO to Pinpoint Test BE |
| The lane keeping system malfunction or front camera malfunction fault message is always displayed | Message center concern Lane keeping system concern |
DIAGNOSE the lane keeping aid system. Refer to: Lane Keeping System . |
| A load shed warning message is always displayed | Message center concern Charging system indication concern |
OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, DIAGNOSE the door, hood or liftgate ajar RTT warning indicator. GO to Pinpoint Test AG If the driver door ajar message functions correctly, DIAGNOSE the charging system warning indicator or charging system RTT indicator. GO to Pinpoint Test AE |
| The low oil pressure warning message is always displayed | Refer to the Pinpoint Test | DIAGNOSE the low oil pressure RTT warning indicator. GO to Pinpoint Test AL |
| A MyKey® menu is not available or incorrect | MyKey® programmed key in use Number of keys set to unlimited mode Non-Ford approved remote start system installed |
NOTE:
MyKey® may not be compatible with non-Ford approved remote start systems. REFER to the Owner's Literature. |
| The neutral tow disabled message is never or always displayed | Message center concern 4WD concern |
OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, DIAGNOSE the door, hood or liftgate ajar RTT warning indicator. GO to Pinpoint Test AG If the driver door ajar message functions correctly, DIAGNOSE the 4WD RTT indicator(s). GO to Pinpoint Test Z |
| The park not available message is always displayed | Electronic park concern | DIAGNOSE the transmission electronic park. Refer to: Diagnostic Trouble Code (DTC) Charts and Pinpoint Tests - 3.5L EcoBoost (272kW/370PS) . Refer to: Diagnosis By Symptom . |
| A PATS message (no key detected, key inside vehicle, key not inside vehicle or place key in keyholder) is never or always displayed | PATS concern | DIAGNOSE the PATS. Refer to: Passive Anti-Theft System (PATS) . |
| The perimeter alarm message is always displayed | Message center concern Perimeter alarm concern |
OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, DIAGNOSE the door, hood or liftgate ajar RTT warning indicator. Refer to: Perimeter Anti-Theft Alarm . If the driver door ajar message functions correctly, |
| The power reduced to lower engine temperature warning message is always displayed | Refer to the Pinpoint Test | DIAGNOSE the engine over-temperature RTT warning indicator. GO to Pinpoint Test AQ |
| The power running boards fault warning message is always displayed | Message center concern Power running board concern |
OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, DIAGNOSE the door, hood or liftgate ajar RTT warning indicator. GO to Pinpoint Test AG If the driver door ajar message functions correctly, DIAGNOSE the power running boards. Refer to: Power Running Board (PRB) . |
| A selectable drive mode fault message is always displayed | Refer to the Pinpoint Test | DIAGNOSE the selectable drive mode display. GO to Pinpoint Test X |
| The stability-traction control malfunction warning is never or always displayed | Message center concern Stability-traction control indication concern |
OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, DIAGNOSE the door, hood or liftgate ajar RTT warning indicator. GO to Pinpoint Test AG If the driver door ajar message functions correctly, DIAGNOSE the stability-traction control RTT indicator. GO to Pinpoint Test P |
| A steering malfunction message is always displayed | Message center concern EPAS system concern |
OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, DIAGNOSE the door, hood or liftgate ajar RTT warning indicator. GO to Pinpoint Test AG If the driver door ajar message functions correctly, DIAGNOSE the EPAS. Refer to: Power Steering . |
| A TPMS malfunction message is never or always displayed | Message center concern TPMS warning indication concern |
OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, DIAGNOSE the door, hood or liftgate ajar RTT warning indicator. GO to Pinpoint Test AG If the driver door ajar message functions correctly, DIAGNOSE the TPMS RTT indicator. GO to Pinpoint Test R |
| The tire training complete message is never displayed | TPMS sensor training incomplete |
NOTE:
This message only appears during the TPMS sensor training procedure. CARRY OUT the TPMS sensor training. Refer to: Tire Pressure Monitoring System (TPMS) Sensor Location Calibration
. |
| A tire training message (train left front, right front, left rear or right rear tire) message is never displayed | TPMS warning indicator concern TPMS sensor training concern |
NOTE:
These messages only appear during the TPMS sensor training procedure. VERIFY the TPMS warning indicator functions.If the TPMS warning indicator does not operate, GO to Pinpoint Test R If the TPMS warning indicator operates, CARRY OUT the TPMS sensor training. Refer to: Tire Pressure Monitoring System (TPMS) Sensor Location Calibration
. |
| The tires not trained message is always displayed | TPMS sensor training concern |
NOTE:
This message only appears during the TPMS sensor training procedure. CARRY OUT the TPMS sensor training. Refer to: Tire Pressure Monitoring System (TPMS) Sensor Location Calibration
. |
| The traction control disabled warning is never displayed | Message center concern Stability-traction control disable indication concern |
OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, DIAGNOSE the door, hood or liftgate ajar RTT warning indicator. GO to Pinpoint Test AG If the driver door ajar message functions correctly, DIAGNOSE the traction control disabled indicator (sliding car OFF icon). GO to Pinpoint Test P |
| A trailer TPMS message is never or always on | Message center concern Trailer TPMS display concern |
OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, GO to Pinpoint Test AG If the driver door ajar message functions correctly, DIAGNOSE the trailer TPMS display. GO to Pinpoint Test R |
| The trailer brake module fault message is always displayed | Trailer brake module concern | DIAGNOSE the trailer braking system. Refer to: Auxiliary Brake System - Vehicles With: Trailer Brake Control . |
| The trailer connected message is displayed when a trailer is not connected | Trailer brake concern Trailer electrical concern |
DIAGNOSE the trailer connected message is falsely displayed. Refer to: Auxiliary Brake System - Vehicles With: Trailer Brake Control . |
| A trailer electrical warning message is always displayed | Message center concern Trailer electrical concern |
OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, GO to Pinpoint Test AG If the driver door ajar message functions correctly, DIAGNOSE the trailer lighting. Refer to: Trailer Lamps . |
| A transmission fault message is always displayed | Message center concern Transmission concern |
OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, DIAGNOSE the door, hood or liftgate ajar RTT warning indicator. GO to Pinpoint Test AG If the driver door ajar message functions correctly, DIAGNOSE the transmission. REFER to 307-01. |
| The transport mode message is always displayed | Vehicle is in transport mode | OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, DIAGNOSE the door, hood or liftgate ajar RTT warning indicator. GO to Pinpoint Test AG If the driver door ajar message functions correctly, DISABLE the transport mode and PLACE the vehicle in normal operation mode. Refer to: Transport Mode Deactivation . |
| The drive control malfunction (vehicle dynamic suspension) message is always displayed | Message center concern Vehicle dynamics concern |
OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, DIAGNOSE the door, hood or liftgate ajar RTT warning indicator. GO to Pinpoint Test AG If the driver door ajar message functions correctly, DIAGNOSE the vehicle dynamics system. Refer to: Vehicle Dynamic Suspension . |
| A vehicle starting/ignition status (press brake to start or switch ignition off press power) message is always displayed | Message center concern Push button start concern |
OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, DIAGNOSE the door, hood or liftgate ajar RTT warning indicator. GO to Pinpoint Test AG If the driver door ajar message functions correctly, DIAGNOSE the ignition/starting system concern. Refer to: Steering Wheel and Column Electrical Components . |