Pinpoint Test AJ : The Keyless Entry Keypad Illumination Is Inoperative
WARNING: This page is about a different car, the 2017 Lincoln Navigator and 2017 Ford Expedition. However, it is still accessible from the selected car via links, so may be relevant.
- AJ1 CHECK THE KEYLESS ENTRY KEYPAD OPERATION
- Press the 7/8 and 9/0 buttons simultaneously on the keyless entry keypad.
Do the doors lock using the keyless entry keypad?
Yes GO to AJ2. No GO to Pinpoint Test AI . - AJ2 CHECK FOR RFA MODULE DTC B121A:11
- Ignition ON.
- Using a diagnostic scan tool, carry out the RFA module self-test.
Is DTC B121A:11 present?
Yes GO to AJ3. No GO to AJ5. - AJ3 CHECK THE KEYLESS ENTRY KEYPAD FOR A SHORT TO GROUND
- Ignition OFF.
- Disconnect: Keyless Entry Keypad C500 .
- Ignition ON.
- Using a diagnostic scan tool, clear the RFA module DTCs.
- Using a diagnostic scan tool, carry out the RFA module self-test.
Is DTC B121A:11 still present?
Yes GO to AJ4. No INSTALL a new keyless entry keypad. REFER to Keyless Entry Keypad . - AJ4 CHECK THE KEYPAD ILLUMINATION OUTPUT CIRCUIT FOR A SHORT TO GROUND
- Ignition OFF.
- Disconnect: RFA Module C4392A .
- Measure:
Positive Lead Measurement / Action Negative Lead C500-2 Ground
Is the resistance greater than 10, 000 ohms?
Yes GO to AJ8. No REPAIR the circuit. - AJ5 CHECK THE RFA MODULE OUTPUT USING THE KEYPAD LAMP STATUS (KEYPD_LMP_OS) PID
- Ignition OFF.
- Disconnect: Keyless Entry Keypad C500 .
- Ignition ON.
- Using a diagnostic scan tool, command the RFA module KEYPD_LMP_OS PID on.
- Measure:
Positive Lead Measurement / Action Negative Lead C500-2 Ground
- Using a diagnostic scan tool, command the RFA module KEYPD_LMP_OS PID off.
Is the voltage greater than 11 volts when the PID is commanded on?
Yes GO to AJ6. No GO to AJ7 . - AJ6 CHECK THE KEYPAD ILLUMINATION GROUND CIRCUIT FOR AN OPEN
- Ignition OFF.
- Measure:
Positive Lead Measurement / Action Negative Lead C500-4 Ground
Is the resistance less than 3 ohms?
Yes INSTALL a new keyless entry keypad. REFER to Keyless Entry Keypad . No REPAIR the circuit. - AJ7 CHECK THE RFA MODULE KEYPAD ILLUMINATION OUTPUT CIRCUIT FOR AN OPEN
- Ignition OFF.
- Disconnect: RFA Module C4392A .
Is the resistance less than 3 ohms?
Yes GO to AJ7 . No REPAIR the circuit. - AJ8 CHECK FOR CORRECT RFA MODULE OPERATION
- Disconnect and inspect all the RFA module connectors.
- Repair:
- corrosion (install new connector or terminals - clean module pins)
- damaged or bent pins - install new terminals/pins
- pushed-out pins - install new pins as necessary
- Reconnect the RFA module connectors. Make sure they seat and latch correctly.
- Operate the system and determine if the concern is still present.
Is the concern still present?
Yes CHECK On-Line Automotive Service Information System (OASIS) for any applicable TSBs. If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, INSTALL a new RFA module. REFER to Multifunction Electronic Modules . No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.