Pinpoint Test Q : The Keyless Entry Keypad Illumination Is Always On
WARNING: This page is about a different car, the 2016 Ford Expedition. However, it is still accessible from the selected car via links, so may be relevant.
- Q1 CHECK THE KEYLESS ENTRY KEYPAD ILLUMINATIONNOTE: It is normal operation for the keypad to illuminate when the illuminated entry/exit feature is active. Make sure all the doors are closed and the feature times out.
- Ignition ON.
- Wait 45 seconds and observe the keyless entry keypad illumination.
Does the keyless entry keypad continue to illuminate?
Yes GO to Q2. No The system is operating correctly. INFORM the customer of the normal operation of the keyless entry keypad illumination. - Q2 ISOLATE THE BCM
- Ignition OFF.
- Disconnect: BCM C2280C .
- Ignition ON.
Does the keyless entry keypad continue to illuminate?
Yes GO to Q3. No GO to Q4. - Q3 CHECK THE BCM KEYPAD ILLUMINATION OUTPUT CIRCUIT FOR A SHORT TO VOLTAGE
- Ignition OFF.
- Disconnect: Keyless Entry Keypad C500 .
- Ignition ON.
- Measure:
Positive Lead Measurement / Action Negative Lead C500-2 Ground
Is any voltage present?
Yes REPAIR the circuit. No INSTALL a new keyless entry keypad. REFER to Keyless Entry Keypad . - Q4 CHECK FOR CORRECT BCM OPERATION
- Disconnect and inspect all the BCM connectors.
- Repair:
- corrosion (install new connector or terminals - clean module pins)
- damaged or bent pins - install new terminals/pins
- pushed-out pins - install new pins as necessary
- Reconnect the BCM connectors. Make sure they seat and latch correctly.
- Operate the system and determine if the concern is still present.
Is the concern still present?
Yes CHECK On-Line Automotive Service Information System(OASIS) for any applicable TSBs. If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, Refer to BCM Hardware Testing . No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.