All Door Entry Lock/Unlock Functions do not Operate, but Wireless Functions Operate [08/2013 - ]: Description
WARNING: This page is about a different car, the 2014 Lexus ES 300h. However, it is still accessible from the selected car via links, so may be relevant.
When the wireless operation can be used to lock and unlock the doors, communication between the door control receiver and certification ECU (smart key ECU assembly) is normal. If the entry lock and unlock functions do not operate, the entry cancel function may be set through the customize function, there may be communication problems between the electrical key transmitter sub-assembly and vehicle, or there may be wave interference.