Symptom Chart: Front Seats
WARNING: This page is about a different car, the 2018 Lincoln Navigator. However, it is still accessible from the selected car via links, so may be relevant.
Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to: Diagnostic Methods .
| Condition | Possible Sources | Actions |
|---|---|---|
| No communication with the DDM | Refer to the Pinpoint Test | REFER to: Communications Network . |
| No communication with the DSM | Refer to the Pinpoint Test | REFER to: Communications Network . |
| No communication with the FCIM module | Refer to the Pinpoint Test | REFER to: Communications Network . |
| No communication with the SCMB | Refer to the Pinpoint Test | REFER to: Communications Network . |
| No communication with the SCME | Refer to the Pinpoint Test | REFER to: Communications Network . |
| No communication with the SCMG | Refer to the Pinpoint Test | REFER to: Communications Network . |
| No communication with the SCMH | Refer to the Pinpoint Test | REFER to: Communications Network . |
| The driver memory seat does not operate horizontally/vertically/recline using the seat control switch | Refer to the Pinpoint Test | GO to Pinpoint Test E |
| The driver memory seat does not operate using the memory SET switch | Refer to the Pinpoint Test | GO to Pinpoint Test F |
| The driver memory seat moves in two-second intervals | Refer to the Pinpoint Test | CARRY OUT the DSM self-test and RETRIEVE the Diagnostic Trouble Codes (DTCs). REFER to DTC Chart: DSM . |
| The driver memory seat does not move to the correct memory position | Refer to the Pinpoint Test | CARRY OUT the DSM self-test and RETRIEVE the Diagnostic Trouble Codes (DTCs). REFER to DTC Chart: DSM . |
| The driver memory seat does not operate when using the RKE transmitter | Refer to the Pinpoint Test | VERIFY the RKE transmitter is operating correctly and is associated to a memory position. REFER to the Owner's Literature for information on associating a RKE transmitter. CARRY OUT the DSM self-test and REFER to DTC Chart: DSM to diagnose any Diagnostic Trouble Codes (DTCs) retrieved. |
| Easy entry/easy exit is inoperative/does not operate correctly | Easy entry/exit feature is not enabled Refer to the Pinpoint Test |
VERIFY the easy entry/exit feature is enabled in the message center. REFER to the Owner's Literature for information on programming vehicle settings in the message center. If the easy entry/exit feature is enabled but still does not operate correctly, GO to Pinpoint Test G |
| The passenger power lumbar is inoperative - 10-way, without muti-contour seats | Refer to the Pinpoint Test | GO to Pinpoint Test B |
| The passenger power seat is inoperative or does not operate correctly - 10-way | Refer to the Pinpoint Test | GO to Pinpoint Test A |
| The passenger memory seat does not operate horizontally/vertically/recline using the seat control switch | Refer to the Pinpoint Test | GO to Pinpoint Test C |
| The passenger memory seat does not operate using the memory SET switch | Refer to the Pinpoint Test | GO to Pinpoint Test D |
| The passenger memory seat moves in two-second intervals | Refer to the Pinpoint Test | CARRY OUT the SCMB self-test and RETRIEVE the Diagnostic Trouble Codes (DTCs). REFER to the DTC Chart: SCMB . |
| The passenger memory seat does not move to the correct memory position | Refer to the Pinpoint Test | CARRY OUT the SCMB self-test and RETRIEVE the Diagnostic Trouble Codes (DTCs). REFER to DTC Chart: SCMB . |
| The passenger seat is inoperative/does not operate correctly using the redundant/chauffeur switch only | Refer to the Pinpoint Test | GO to Pinpoint Test H |
| An individual multi-contour seat function is inoperative from the seat control switch - touchscreen control operates correctly | Seat control switch | Using a diagnostic scan tool, CARRY OUT self-test on the SCMG or SCMH. If any seat control switch related Diagnostic Trouble Codes (DTCs) are present, REFER to DTC Chart: SCMG or DTC Chart: SCMH . If no seat control switch related Diagnostic Trouble Codes (DTCs) are present, INSTALL a new seat control switch. Refer to: Front Seat Control Switch . |
| The multi-contour seat feature is inoperative/does not operate correctly - driver | Refer to the Pinpoint Test | GO to Pinpoint Test R |
| The multi-contour seat feature is inoperative/does not operate correctly - passenger | Refer to the Pinpoint Test | GO to Pinpoint Test S |
| Both heated seats are inoperative - without heated/ventilated seats | Refer to the Pinpoint Test | GO to Pinpoint Test I |
| The left heated seat is inoperative - without heated/ventilated seats | Refer to the Pinpoint Test | GO to Pinpoint Test J |
| The right heated seat is inoperative - without heated/ventilated seats | Refer to the Pinpoint Test | GO to Pinpoint Test K |
| Both heated seats are inoperative - with heated/ventilated seats | Refer to the Pinpoint Test | GO to Pinpoint Test L |
| The left heated seat is inoperative - with heated/ventilated seats | Refer to the Pinpoint Test | GO to Pinpoint Test M |
| The right heated seat is inoperative - with heated/ventilated seats | Refer to the Pinpoint Test | GO to Pinpoint Test N |
| Both heated/ventilated seats are inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test O |
| The driver heated/ventilated seat is inoperative/does not operate correctly | Refer to the Pinpoint Test | GO to Pinpoint Test P |
| The passenger heated/ventilated seat is inoperative/does not operate correctly | Refer to the Pinpoint Test | GO to Pinpoint Test Q |