Pinpoint Test N : DTC (Diagnostic Trouble Code) U0212:00, DTC (Diagnostic Trouble Code) U0212:87

WARNING: This page is about a different car, the 2018 Lincoln Navigator. However, it is still accessible from the selected car via links, so may be relevant.

N1 VERIFY THE CUSTOMER CONCERN

Ignition ON.

Verify there is an observable symptom present.

Is there an observable symptom present?

Yes

GO to N2

No	CLEAR the DTC. The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

N2 CHECK THE COMMUNICATION NETWORK
- Using a diagnostic scan tool, perform a network test.
Does the SCCM pass the network test?

Yes GO to N3

No REFER to: Communications Network .

N3 PERFORM THE IPMA (IMAGE PROCESSING MODULE A) SELF-TEST
- Using a diagnostic scan tool, perform the IPMA self-test.
Are any non-network Diagnostic Trouble Codes (DTCs) present?

Yes DIAGNOSE all non-network Diagnostic Trouble Codes (DTCs). REFER to IPMA DTC Chart .

No GO to N4

N4 PERFORM THE SCCM (STEERING COLUMN CONTROL MODULE) SELF-TEST
- Using a diagnostic scan tool, perform the SCCM self-test.
Are any non-network Diagnostic Trouble Codes (DTCs) present?

Yes DIAGNOSE all non-network Diagnostic Trouble Codes (DTCs). REFER to: Steering Wheel and Column Electrical Components .

No GO to N5

N5 RECHECK THE IPMA (IMAGE PROCESSING MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)

Using a diagnostic scan tool, clear the IPMA Diagnostic Trouble Codes (DTCs).

Ignition OFF.

Ignition ON.

Wait 10 seconds.

Using the diagnostic scan tool, perform the continuous memory self-test.

Check the IPMA Diagnostic Trouble Codes (DTCs).

Is DTC U0212:00?

Yes

GO to N6

No	The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

N6 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERN

NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the PMI, or the PMI may not have been carried out.

CHECK the vehicle service history for recent service actions related to the SCCM or IPMA. If recent service history is found:
- verify correct replacement module was installed
  - HVBOM may be used to verify correct part fitment
- verify the configuration of replacement module was correct
  - re-configure module using as-built data if prior configuration is suspect
- verify the module was not obtained from a like vehicle and installed into customer vehicle
  - return the swapped module to source vehicle and obtain new replacement module

Operate the system and determine if the observable symptom is still present.

Is the observable symptom still present?

Yes

GO to N7

No	The system is operating correctly at this time. The concern may have been due to incorrect parts replacement procedures or incorrect module configuration.

N7 CHECK FOR CORRECT SCCM (STEERING COLUMN CONTROL MODULE) OPERATION

Ignition OFF.

Disconnect and inspect the SCCM connectors.

Repair:
- corrosion (install new connector or terminals - clean module pins)
- damaged or bent pins - install new terminals/pins
- pushed-out pins - install new pins as necessary

Reconnect the SCCM connectors. Make sure they seat and latch correctly.

Operate the system and determine if the concern is still present.

Is the concern still present?

Yes	CHECK OASIS for any applicable service articles: TSB, GSB, SSM or FSA. If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new SCCM. REFER to: Steering Column Control Module (SCCM) .

No	The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.