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Pinpoint Test Ar : The TRM (Trailer Module) Does Not Respond To The Diagnostic Scan Tool

WARNING: This page is about a different car, the 2018 Lincoln Navigator. However, it is still accessible from the selected car via links, so may be relevant.

  1. AR1 CHECK THE TRM (TRAILER MODULE) VOLTAGE SUPPLY CIRCUITS FOR AN OPEN

    • Ignition OFF.

    • Ignition ON.

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C2498A-1
      GFD271423Courtesy of FORD MOTOR COMPANY
      Ground
      C2498A-2
      GFD271423Courtesy of FORD MOTOR COMPANY
      Ground

    Is the voltage greater than 11 volts? 

    Yes  GO to  AR2
    No  VERIFY BJB fuse 30 (25A) or 43 (20A) is OK. If OK, REPAIR the circuit. If not OK, Refer to the Wiring Diagram Information to identify the possible causes of the circuit short.
  2. AR2 CHECK THE TRM (TRAILER MODULE) GROUND CIRCUIT FOR AN OPEN

    • Ignition OFF.

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C2498B-1
      GFD271422Courtesy of FORD MOTOR COMPANY
      Ground

    Is the resistance less than 3 ohms? 

    Yes  GO to  AR3
    No  REPAIR the circuit.
  3. AR3 CHECK THE MS-CAN (MEDIUM SPEED-CONTROLLER AREA NETWORK) CIRCUITS BETWEEN THE TRM (TRAILER MODULE) AND THE GWM (GATEWAY MODULE A) FOR AN OPEN

    Are the resistances less than 3 ohms? 

    Yes  GO to  AR4
    No  REPAIR the circuit in question.
  4. AR4 CHECK FOR CORRECT TRM (TRAILER MODULE) OPERATION

    • Ignition OFF.

    • Disconnect and inspect the TRM connectors.

    • Repair:

      • corrosion (install new connector or terminals - clean module pins)
      • damaged or bent pins - install new terminals/pins
      • pushed-out pins - install new pins as necessary

    • Reconnect the TRM connectors. Make sure they seat and latch correctly.

    • Operate the system and determine if the concern is still present.

    Is the concern still present? 

    Yes  CHECK OASIS for any applicable service articles: TSB, General Service Bulletin (GSB), SSM or FSA. If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new TRM.
    No  The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.