Inner headrest guides without insertion lock, removing and installing

Special tools, testers and auxiliary items required

Fig 1: Hook 3438

Courtesy of VOLKSWAGEN UNITED STATES, INC.

Fig 2: Pushing Release Button And Pulling Headrest Upward As Far As Possible

Courtesy of VOLKSWAGEN UNITED STATES, INC.

Removing

Push release button - 2 - in - direction of arrow A - and pull headrest - 1 - upward as far as possible - arrow B -, keep release button pushed while doing so.

Fig 3: Guiding Hook 3438 Into Hole In Headrest And Engaging Hook At Retaining Tab

Courtesy of VOLKSWAGEN UNITED STATES, INC.

Guide hook 3438 into hole in headrest - 1 - and engage hook at retaining tab - 3 -.

Tilt hook 3438 toward front - arrow - and pull headrest guide upward at the same time and out of mount - 2 -.

Fig 4: Guiding Lug Of Headrest Guide Must Engage In Cut-Out Of Mount For Headrest Guide

Courtesy of VOLKSWAGEN UNITED STATES, INC.

Installing

Installation is reverse of removal, but note the following:

The headrest guide can only be inserted in one position.
Guide lug - 1 - of headrest guide must engage in cut-out - arrow - of mount - 2 - for headrest guide.