Diagnostic Test
- CHECK FOR AN ACTIVE DTC
- Turn the ignition on.
- With the scan tool, create a Vehicle Scan Report and attach it to the repair order.
- With the scan tool, read the RADIO/ETM DTCs.
Is the DTC active?
Yes
- Go To Step 2.
No
- Perform the TESTING FOR AN INTERMITTENT CONDITION procedure. Refer to TESTING FOR AN INTERMITTENT CONDITION .
- CHECK THE BODY CONTROL MODULE (BCM) FOR REMOTE RADIO STEERING WHEEL SWITCH RELATED DTCS
- With the scan tool, read the BCM DTCs.NOTE:
Diagnose any communication related DTCs with the BCM first before proceeding in this diagnostic.
Does the BCM have any Remote Radio Steering Wheel Switch related DTCs?
Yes
- Perform the related DTC procedure in the BCM.
No
- Go To Step 3.
- With the scan tool, read the BCM DTCs.
- CHECK THE REMOTE RADIO STEERING WHEEL SWITCH OPERATION
- With the scan tool, read the RADIO/ETM and BCM data display information for the Remote Radio Steering Wheel Switches.
- Check that the Remote Radio Steering Wheel Switch buttons operate correctly, and in particular check that there are no physically blocked/obstructed buttons.
Is the Remote Radio Steering Wheel Switch buttons operating incorrectly?
Yes
- Replace the Remote Radio Steering Wheel Switch on the steering wheel.
No
- Go To Step 4.
- CHECK RELATED HARNESS CONNECTIONS
- Disconnect all RADIO/ETM Module harness connectors.
- Disconnect all related in-line harness connections (if equipped).
- Disconnect the related component harness connectors.
- Inspect harness connectors, component connectors, and all male and female terminals for the following conditions:
- Proper connector installation.
- Damaged connector locks.
- Corrosion.
- Other signs of water intrusion.
- Weather seal damage (if equipped).
- Bent terminals.
- Overheating due to a poor connection (terminal may be discolored due to excessive current draw).
- Terminals that have been pushed back into the connector cavity.
- Perform a terminal drag test on each connector terminal to verify proper terminal tension.
Repair any conditions that are found.
- Reconnect all RADIO/ETM Module harness connectors. Be certain that all harness connectors are fully seated and the connector locks are fully engaged.
- Reconnect all in-line harness connectors (if equipped). Be certain that all connectors are fully seated and the connector locks are fully engaged.
- Reconnect all related component harness connectors. Be certain that all connectors are fully seated and the connector locks are fully engaged.
- With the scan tool, erase DTCs.
- Using the recorded Environmental Data, along with the When Monitored and Set Conditions above, operate the vehicle in the conditions that set the DTC.
- With the scan tool, read RADIO/ETM Module DTCs.
Did the DTC return?
Yes
- Replace the RADIO/ETM in accordance with the Service information. Refer to DISPLAY, RADIO, REMOVAL AND INSTALLATION .
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
No
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
- Test complete.