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Home >> Acura >> 2020 >> ILX >> Repair and Diagnosis >> Accessories & Equipment >> Infotainment >> Navigation System - Testing & Troubleshooting (Except Hybrid) >> Navigation System Symptom Troubleshooting >> No Picture Is Displayed

No Picture Is Displayed

NOTE:
  1. Problem verification 1

    -1. Press the engine start/stop button to select the ON mode.

    -2. Check if the navigation display unit displays the Acura globe screen.

    Is the Acura globe screen displayed?

    YES 

    Go to step 2.

    NO 

    The failure is duplicated, go to step 3.

  2. Problem verification 2

    -1. Check if the navigation display unit displays the disclaimer screen.

    Is the disclaimer screen displayed?

    YES 

    Intermittent failure, the system is OK at this time.

    NO: USA and Canada models 

    The failure is duplicated, go to step 15.

    NO: Except USA and Canada models 

    The failure is duplicated, go to step 16.

  3. Determine possible failure area (navigation display unit power and ground circuit, others)

    -1. Shield the navigation display unit from the sun with your hand, and check that the display is back lit (only the back light is on).

    Can you see the back light?

    YES 

    Go to step 4.

    NO 

    Go to step 11.

  4. Open wire check (+B BACK UP line)

    -1. Press the engine start/stop button to select the OFF mode.

    -2. Measure the voltage between test points 1 and 2.

    Test condition OFF mode
    Test circuit +B BACK UP
    Test point 1 Audio-navigation unit connector A (24P) No. 3 (WHT)
    Test point 2 Body ground
    GHH473296Courtesy of HONDA, U.S.A., INC.

    Is there battery voltage?

    YES 

    The +B BACK UP wire is OK. Go to step 5.

    NO 

    Repair an open in the wire between the No. A29 (10 A) fuse in the under-hood fuse/relay box and the audio-navigation unit.

  5. Open wire check (ACC line)

    -1. Press the engine start/stop button to select the ON mode.

    -2. Measure the voltage between test points 1 and 2.

    Test condition ON mode
    Test circuit ACC
    Test point 1 Audio-navigation unit connector A (24P) No. 24 (PUR)
    Test point 2 Body ground
    GHH473297Courtesy of HONDA, U.S.A., INC.

    Is there battery voltage?

    YES 

    The ACC wire is OK. Go to step 6.

    NO 

    Repair an open in the wire between the No. B19 (7.5 A) fuse in the under-dash fuse/relay box and the audio-navigation unit.

  6. Open wire check (GND line)

    -1. Measure the voltage between test points 1 and 2.

    Test condition ON mode
    Test circuit GND
    Test point 1 Audio-navigation unit connector A (24P) No. 1 (BLK)
    Test point 2 Body ground
    GHH473298Courtesy of HONDA, U.S.A., INC.

    Is there less than 0.2 V?

    YES 

    The GND wire is OK. Go to step 7.

    NO 

    Repair an open or high resistance in the wire between the audio-navigation unit and body ground (G504).

  7. Shorted wire check (DISPLAY VBS line)

    -1. Press the engine start/stop button to select the OFF mode.

    -2. Disconnect the following connectors.

    Audio-navigation unit connector F (16P)
    Navigation display unit 36P connector

    -3. Check for continuity between test points 1 and 2.

    Test condition OFF mode
      Audio-navigation unit connector F (16P): disconnected
      Navigation display unit 36P connector: disconnected
    Test circuit DISPLAY VBS
    Test point 1 Navigation display unit 36P connector No. 2 (BRN)
    Test point 2 Body ground
    GHH473299Courtesy of HONDA, U.S.A., INC.

    Is there continuity?

    YES 

    There is a short to body ground in the wire between the audio-navigation unit and the navigation display unit. Replace the affected shielded harness.

    NO 

    The DISPLAY VBS wire is not shorted to ground. Go to step 8.

  8. Shorted wire check (DISPLAY VBS line to another lines)

    -1. Check for continuity between test points 1 and 2.

    Test condition OFF mode
      Audio-navigation unit connector F (16P): disconnected
      Navigation display unit 36P connector: disconnected
    Test circuits  Connector: Audio-navigation unit connector F (16P) 
    Test point 1  Test points 2 
    DISPLAY VBS to DISPLAY R, DISPLAY G, DISPLAY B, DISPLAY RGB GND, DISPLAY YS, DISPLAY SYNC GND, SH DISPLAY RGB, No. 9 (BRN) No. 1 (WHT), No. 2 (RED), No. 3 (YEL), No. 4 (BLK), No. 10 (GRN), No. 11 (BLU), No. 12 (GRY)
    GHH473300Courtesy of HONDA, U.S.A., INC.

    Is there continuity between any of the terminals?

    YES 

    There is a short in the wires between the audio-navigation unit and the navigation display unit. Replace the affected shielded harness.

    NO 

    The DISPLAY VBS wire is not shorted in the wires. Go to step 9.

  9. Open wire check (DISPLAY VBS line)

    -1. Check for continuity between test points 1 and 2.

    Test condition OFF mode
      Audio-navigation unit connector F (16P): disconnected
      Navigation display unit 36P connector: disconnected
    Test circuit DISPLAY VBS
    Test point 1 Audio-navigation unit connector F (16P) No. 9 (BRN)
    Test point 2 Navigation display unit 36P connector No. 2 (BRN)
    GHH473301Courtesy of HONDA, U.S.A., INC.

    Is there continuity?

    YES 

    The DISPLAY VBS wire is OK. Go to step 10.

    NO 

    There is an open in the wire between the audio-navigation unit and the navigation display unit. Replace the affected shielded harness.

  10. Audio-navigation unit check

    -1. Substitute a known-good navigation display unit .

    -2. Reconnect all the connectors, and recheck.

    Does the symptom go away?

    YES 

    Replace the original navigation display unit.

    NO 

    Replace the audio-navigation unit .

  11. Fuse check

    -1. Press the engine start/stop button to select the OFF mode.

    -2. Check the following fuses.

    Fuse No. A29 (10 A)
    Location Under-hood fuse/relay box
    Fuse No. B19 (7.5 A)
    Location Under-dash fuse/relay box

    Are the fuses OK?

    YES 

    Go to step 12.

    NO 

    Replace the fuse(s), and recheck. If the fuse(s) blows again, check for a short in the No. A29 (10 A) fuse and/or the No. B19 (7.5 A) fuse circuits.

  12. Open wire check (+B BACK UP line)

    -1. Measure the voltage between test points 1 and 2.

    Test condition OFF mode
    Test circuit +B BACK UP
    Test point 1 Navigation display unit 36P connector No. 18 (WHT)
    Test point 2 Body ground
    GHH473302Courtesy of HONDA, U.S.A., INC.

    Is there battery voltage?

    YES 

    The +B BACK UP wire is OK. Go to step 13.

    NO 

    Repair an open in the wire between the No. A29 (10 A) fuse in the under-hood fuse/relay box and the navigation display unit.

  13. Open wire check (ACC line)

    -1. Press the engine start/stop button to select the ON mode.

    -2. Measure the voltage between test points 1 and 2.

    Test condition ON mode
    Test circuit ACC
    Test point 1 Navigation display unit 36P connector No. 17 (PUR)
    Test point 2 Body ground
    GHH473303Courtesy of HONDA, U.S.A., INC.

    Is there battery voltage?

    YES 

    The ACC wire is OK. Go to step 14.

    NO 

    Repair an open in the wire between the No. B19 (7.5 A) fuse in the under-dash fuse/relay box and the navigation display unit.

  14. Open wire check (GND line)

    -1. Measure the voltage between test points 1 and 2.

    Test condition ON mode
    Test circuit GND
    Test point 1 Navigation display unit 36P connector No. 36 (GRY)
    Test point 2 Body ground
    GHH473304Courtesy of HONDA, U.S.A., INC.

    Is there less than 0.2 V?

    YES 

    Replace the navigation display unit .

    NO 

    Repair an open or high resistance in the wire between the navigation display unit and body ground (G502).

  15. Determine possible failure area (related unit, others) 1

    -1. Press the engine start/stop button to select the OFF mode.

    -2. Disconnect the following connectors.

    AcuraLink control unit (XM receiver) connector A (32P) (USA models)
    XM receiver connector A (14P) (Canada models)

    -3. Press the engine start/stop button to select the ON mode.

    -4. Check if the navigation display unit displays the disclaimer screen.

    Is the disclaimer screen displayed?

    YES: USA models 

    Replace the AcuraLink control unit (XM receiver) .

    YES: Canada models 

    Replace the XM receiver .

    NO 

    Go to step 16.

  16. Determine possible failure area (related unit, others) 2

    -1. Press the engine start/stop button to select the OFF mode.

    -2. Disconnect the following connector.

    HandsFreeLink control unit 32P connector

    -3. Press the engine start/stop button to select the ON mode.

    -4. Check if the navigation display unit displays the disclaimer screen.

    Is the disclaimer screen displayed?

    YES 

    Replace the HandsFreeLink control unit .

    NO 

    Go to step 17.

  17. Open wire check (GA BUS+ line, GA BUS- line)

    -1. Press the engine start/stop button to select the OFF mode.

    -2. Disconnect the following connectors.

    Audio-navigation unit connector C (14P)
    Navigation display unit 36P connector

    -3. Check for continuity between test points 1 and 2.

    Test condition OFF mode
      AcuraLink control unit (XM receiver) connector A (32P) (USA models): disconnected
      XM receiver connector A (14P) (Canada models): disconnected
      HandsFreeLink control unit 32P connector: disconnected
      Audio-navigation unit connector C (14P): disconnected
      Navigation display unit 36P connector: disconnected
    Test circuit GA BUS
    Test point 1 Audio-navigation unit connector C (14P) No. 11 (PNK)
    Test point 2 Navigation display unit 36P connector No. 22 (PNK)
    Test circuit GA BUS+
    Test point 1 Audio-navigation unit connector C (14P) No. 12 (BLU)
    Test point 2 Navigation display unit 36P connector No. 23 (BLU)
    GHH473305Courtesy of HONDA, U.S.A., INC.

    Is there continuity?

    YES 

    The GA BUS+ and the GA BUS wires are OK. Go to step 18.

    NO 

    There is an open in the wire(s) between the audio-navigation unit and the navigation display unit. Replace the affected shielded harness.

  18. Shorted wire check (GA BUS+ line, GA BUS- line)

    -1. Check for continuity between test points 1 and 2.

    Test condition OFF mode
      AcuraLink control unit (XM receiver) connector A (32P) (USA models): disconnected
      XM receiver connector A (14P) (Canada models): disconnected
      HandsFreeLink control unit 32P connector: disconnected
      Audio-navigation unit connector C (14P): disconnected
      Navigation display unit 36P connector: disconnected
    Test circuit GA BUS
    Test point 1 Audio-navigation unit connector C (14P) No. 11 (PNK)
    Test point 2 Body ground
    Test circuit GA BUS+
    Test point 1 Audio-navigation unit connector C (14P) No. 12 (BLU)
    Test point 2 Body ground
    GHH473306Courtesy of HONDA, U.S.A., INC.

    Is there continuity?

    YES 

    There is a short to body ground in the wire(s) between the audio-navigation unit and the navigation display unit. Replace the affected shielded harness.

    NO 

    The GA BUS+ and the GA BUS wires are not shorted to ground. Go to step 19.

  19. Shorted wire check (GA BUS+ line to GA BUS- line)

    -1. Check for continuity between test points 1 and 2.

    Test condition OFF mode
      AcuraLink control unit (XM receiver) connector A (32P) (USA models): disconnected
      XM receiver connector A (14P) (Canada models): disconnected
      HandsFreeLink control unit 32P connector: disconnected
      Audio-navigation unit connector C (14P): disconnected
      Navigation display unit 36P connector: disconnected
    Test circuit GA BUS , GA BUS+
    Test point 1 Audio-navigation unit connector C (14P) No. 11 (PNK)
    Test point 2 Audio-navigation unit connector C (14P) No. 12 (BLU)
    GHH473307Courtesy of HONDA, U.S.A., INC.

    Is there continuity?

    YES 

    There is a short in the wires between the audio-navigation unit and the navigation display unit. Replace the affected shielded harness.

    NO 

    The GA BUS+ and the GA BUS wires are not shorted. Go to step 20.

  20. Shorted wire check (SH GA BUS line to another lines)

    -1. Check for continuity between test points 1 and 2.

    Test condition OFF mode
      AcuraLink control unit (XM receiver) connector A (32P) (USA models): disconnected
      XM receiver connector A (14P) (Canada models): disconnected
      HandsFreeLink control unit 32P connector: disconnected
      Audio-navigation unit connector C (14P): disconnected
      Navigation display unit 36P connector: disconnected
    Test circuit SH GA BUS, GA BUS+
    Test point 1 Audio-navigation unit connector C (14P) No. 4 (GRY)
    Test point 2 Audio-navigation unit connector C (14P) No. 12 (BLU)
    Test circuit SH GA BUS, GA BUS
    Test point 1 Audio-navigation unit connector C (14P) No. 4 (GRY)
    Test point 2 Audio-navigation unit connector C (14P) No. 11 (PNK)
    GHH473308Courtesy of HONDA, U.S.A., INC.

    Is there continuity?

    YES 

    There is a short in the wires between the audio-navigation unit and the navigation display unit. Replace the affected shielded harness.

    NO 

    The SH GA BUS wire is OK. Go to step 21.

  21. Audio-navigation unit check

    -1. Substitute a known-good navigation display unit .

    -2. Reconnect all the connectors, and recheck.

    Does the symptom go away?

    YES 

    Replace the original navigation display unit.

    NO 

    Replace the audio-navigation unit .