Audio System - Poor AM or FM radio reception or interference(Without Navigation (Without Touch Screen))
Poor AM or FM radio reception or interference
NOTE:
- Check the vehicle battery condition first .
- Check for aftermarket accessories plugged into the vehicle accessory power sockets.
- Check for any radio frequency modulators that are plugged into the FM antenna lead. These modulators allow clients to play audio from accessories like CD players or game consoles using the audio system, but they can create interference issues.
- Check the radio reception in an open area. Compare it to a known-good vehicle whenever possible. Poor reception/interference can be caused by the following:
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The radio station is far away
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Atmospheric conditions are unfavorable
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Tall buildings, mountains, or high-voltage power lines are nearby
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Electrical loads like the rear window defroster, seat heaters, game consoles, etc.
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- Check the connectors for poor connections or loose terminals.
- Problem verification
-1. Press the engine start/stop button to select the ON mode.
-2. Do the Seek Stop Test in the Sound Quality Diagnosis .
Is the test vehicle within 10 % of the known-good vehicle?
YES
Multipath interference or weak station. Operation is normal.
NO
The failure is duplicated, go to step 2.
- Determine possible failure area (charging system and ignition system, others)
-1. Start the engine, and turn on the electrical loads one at a time (defrosters, seat heaters, blower motor, etc.).
-2. Check the reception/interference while the engine is running.
Is there noise (static or whine) only with the engine running?
YES
Check the antenna and radio grounds. If OK, check the charging system and the ignition system.
NO
Go to step 3.
- Determine possible failure area (SWD +B line, AM/FM line)
-1. Press the engine start/stop button to select the OFF mode.
-2. Disconnect the following connector.
AM/FM/XM antenna 3P connector -3. Press the engine start/stop button to select the ON mode.
-4. Turn on the audio unit.
-5. Measure the voltage between test points 1 and 2.
Test condition ON mode AM/FM/XM antenna 3P connector: disconnected Test circuit SWD +B Test point 1 AM/FM/XM antenna 3P connector No. 1 Test point 2 Body ground Is there battery voltage?
YES
The SWD +B wire is OK. Go to step 4.
NO
Go to step 9.
- Open wire check (AM/FM line)
-1. Press the engine start/stop button to select the OFF mode.
-2. Disconnect the following connector.
Audio unit connector D (3P) -3. Check for continuity between test points 1 and 2.
Test condition OFF mode AM/FM/XM antenna 3P connector: disconnected Audio unit connector D (3P): disconnected Test circuit AM/FM Test point 1 Audio unit connector D (3P) No. 2 Test point 2 AM/FM/XM antenna 3P connector No. 2 Is there continuity?
YES
The AM/FM wire is not open. Go to step 5.
NO
Replace the AM/FM antenna lead and/or the sublead.
- Shorted wire check (AM/FM line)
-1. Check for continuity between test points 1 and 2.
Test condition OFF mode AM/FM/XM antenna 3P connector: disconnected Audio unit connector D (3P): disconnected Test circuit AM/FM Test point 1 Audio unit connector D (3P) No. 2 Test point 2 Body ground Is there continuity?
YES
Replace the AM/FM antenna lead and/or the sublead.
NO
The AM/FM wire is not shorted to ground. Go to step 6.
- Open wire check (SH (AM/FM) line)
-1. Check for continuity between test points 1 and 2.
Test condition OFF mode AM/FM/XM antenna 3P connector: disconnected Audio unit connector D (3P): disconnected Test circuit SH (AM/FM) Test point 1 Audio unit connector D (3P) No. 3 Test point 2 AM/FM/XM antenna 3P connector No. 3 Is there continuity?
YES
The SH (AM/FM) wire is not open. Go to step 7.
NO
Replace the AM/FM antenna lead and/or the sublead.
- Shorted wire check (AM/FM line to SH (AM/FM) line)
-1. Check for continuity between test points 1 and 2.
Test condition OFF mode AM/FM/XM antenna 3P connector: disconnected Audio unit connector D (3P): disconnected Test circuit AM/FM, SH (AM/FM) Test point 1 Audio unit connector D (3P) No. 2 Test point 2 Audio unit connector D (3P) No. 3 Is there continuity?
YES
Replace the AM/FM antenna lead and/or the sublead.
NO
The AM/FM antenna lead and the sublead are OK. Go to step 8.
- Audio unit check
-1. Substitute a known-good AM/FM/XM antenna .
-2. Reconnect all the connectors, and recheck.
Does the symptom go away?
YES
Replace the original AM/FM/XM antenna.
NO
- Open wire check (SWD +B line)
-1. Press the engine start/stop button to select the OFF mode.
-2. Disconnect the following connector.
Audio unit connector D (3P) -3. Check for continuity between test points 1 and 2.
Test condition OFF mode AM/FM/XM antenna 3P connector: disconnected Audio unit connector D (3P): disconnected Test circuit SWD +B Test point 1 Audio unit connector D (3P) No. 1 Test point 2 AM/FM/XM antenna 3P connector No. 1 Is there continuity?
YES
The SWD +B wire is not open. Go to step 10.
NO
Repair an open in the wire between the audio unit and the AM/FM/XM antenna.
- Shorted wire check (SWD +B line)
-1. Check for continuity between test points 1 and 2.
Test condition OFF mode AM/FM/XM antenna 3P connector: disconnected Audio unit connector D (3P): disconnected Test circuit SWD +B Test point 1 AM/FM/XM antenna 3P connector No. 1 Test point 2 Body ground Is there continuity?
YES
Repair a short to body ground in the wire between the audio unit and the AM/FM/XM antenna.
NO