Audio System Symptom Troubleshooting - Audio-navigation unit does not exit anti-theft mode(With Touch Screen) (2016 2017 2018 2019 2020 2021 2022)

Audio-navigation unit does not exit anti-theft mode 

NOTE: 

• Check the vehicle battery condition first .
• Before you troubleshoot, make sure to follow the General Troubleshooting Information .
• Check for F-CAN and B-CAN DTCs and resolve them before troubleshooting.
• Check the connectors for poor connections or loose terminals.

1. Problem verification

   -1. Press the engine start/stop button to select the ON mode.

   -2. Press and hold the POWER ( ) button more than 2 seconds to release the anti-theft mode.

   Is the anti-theft mode released?

   YES 

   Intermittent failure, the system is OK at this time.

   NO 

   The failure is duplicated, go to step 2.

2. Open wire check (B-CAN_H line, B-CAN_L line)

   -1. Press the engine start/stop button to select the OFF mode.

   -2. Disconnect the following connectors.

   NOTE:  Eject the disc before disconnecting the audio-navigation unit to prevent damaging the CD/DVD player's load mechanism.

   Audio-navigation unit connector A (24P)

   Gauge control module 32P connector

   -3. Check for continuity between test points 1 and 2.

   Test condition	OFF mode
   	Audio-navigation unit connector A (24P): disconnected
   	Gauge control module 32P connector: disconnected

   With Color Multi-Information Display (MID) 

   Test circuit	B-CAN_H
   Test point 1	Audio-navigation unit connector A (24P) No. 4 (PNK)
   Test point 2	Gauge control module 32P connector No. 25 (PNK)

   Test circuit	B-CAN_L
   Test point 1	Audio-navigation unit connector A (24P) No. 2 (BLU)
   Test point 2	Gauge control module 32P connector No. 26 (BLU)

   Courtesy of HONDA, U.S.A., INC.

   Without Color Multi-Information Display (MID) 

   Test circuit	B-CAN_H
   Test point 1	Audio-navigation unit connector A (24P) No. 4 (PNK)
   Test point 2	Gauge control module 32P connector No. 7 (PNK)

   Test circuit	B-CAN_L
   Test point 1	Audio-navigation unit connector A (24P) No. 2 (BLU)
   Test point 2	Gauge control module 32P connector No. 8 (BLU)

   Courtesy of HONDA, U.S.A., INC.

   Is there continuity?

   YES 

   Replace the audio-navigation unit .

   NO 

   Repair an open in the wire(s) between the audio-navigation unit and the gauge control module.