Audio System - Audio power switch will not turn on (No information display and no sound) (Without Navigation) (2013 2014 2015)
Audio power switch will not turn on (No information display and no sound)
NOTE:
- Check the vehicle battery condition first .
- Check the connectors for poor connections or loose terminals.
- Problem verification
-1. Press the engine start/stop button to select the ON mode.
-2. Press the VOLUME/POWER knob on to see if the audio unit turns on.
Does the audio system operate properly, and does the audio sound normal?
YES
Intermittent failure, the system is OK at this time.
NO
The failure is duplicated, go to step 2.
- Fuse check
-1. Press the engine start/stop button to select the OFF mode.
-2. Check the following fuses.
Fuse No. A29 (10 A) Location Under-hood fuse/relay box Fuse No. B19 (7.5 A) Location Under-dash fuse/relay box Are the fuses OK?
YES
Go to step 3.
NO
Replace the fuse(s), and recheck. If the fuse(s) blows again, check for a short in the No. A29 (10 A) fuse and/or the No. B19 (7.5 A) fuse circuits.
- Open wire check (+B BACK UP line)
-1. Measure the voltage between test points 1 and 2.
Test condition OFF mode Test circuit +B BACK UP Test point 1 Audio unit connector A (24P) No. 3 (WHT) Test point 2 Body ground Is there battery voltage?
YES
The +B BACK UP wire is OK. Go to step 4.
NO
Repair an open in the wire between the No. A29 (10 A) fuse in the under-hood fuse/relay box and the audio unit.
- Open wire check (ACC line)
-1. Press the engine start/stop button to select the ON mode.
-2. Measure the voltage between test points 1 and 2.
Test condition ON mode Test circuit ACC Test point 1 Audio unit connector A (24P) No. 24 (PUR) Test point 2 Body ground Is there battery voltage?
YES
The ACC wire is OK. Go to step 5.
NO
Repair an open in the wire between the No. B19 (7.5 A) fuse in the under-dash fuse/relay box and the audio unit.
- Open wire check (GND line)
-1. Measure the voltage between test points 1 and 2.
Test condition ON mode Test circuit GND Test point 1 Audio unit connector A (24P) No. 1 (BLK) Test point 2 Body ground Is there less than 0.2 V?
YES
The GND wire is OK. Go to step 6.
NO
Repair an open or high resistance in the wire between the audio unit and body ground (G504).
- Audio unit check
-1. Press the engine start/stop button to select the OFF mode.
-2. Substitute a known-good audio switch panel .
-3. Reconnect all the connectors, and recheck.
Does the symptom go away?
YES
Replace the original audio switch panel.
NO