GPS icon is white or not shown
- Check the vehicle battery condition first (see BATTERY TEST ).
- With good reception, the icon is normally green.
- Make sure the GPS antenna is plugged in.
- Check for any aftermarket accessories or metallic window tinting that may be interfering with the GPS signal.
- Make sure the vehicle is parked outside, away from buildings.
- Check for aftermarket metallic window tint on the front window and electronic aftermarket accessories (possibly hidden) mounted near the GPS antenna or the audio-navigation unit.
Is there aftermarket metallic window tint or electronic accessories?
YES -Remove tint or the accessories, and recheck.
NO -Go to step 2.
- Connect the HDS to the DLC (see GENERAL TROUBLESHOOTING INFORMATION ).
- Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.
- Check for DTCs with the HDS.
Are there any DTCs indicated?
YES -Troubleshoot the indicated DTC(s).
NO -Go to step 5.
- Check for the hard error code (see HOW TO CHECK ERROR HISTORY (NAVIGATION DTCS)
).
Are there any navigation DTCs indicated?
YES -Troubleshoot the indicated navigation DTC(s).
NO -Go to step 6.
- Go into the System Diagnostic Mode (see SYSTEM DIAGNOSTIC MODE
), and use the GPS Information diagnosis (see GPS INFORMATION
) to check the GPS reception.
Are there 4 or more GPS satellite icon display?
YES -Substitute a known-good audio-navigation unit (including the HDD) (see AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION ), and recheck. If the symptom/indication goes away, replace the original audio-navigation unit (see AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION ).
NO -Change the place (an open area away from buildings, power lines, other vehicles, and any other sources of strong magnetic fields), and recheck.