Wireless Headphones Do Not Work or There Is Static In DVD Mode (With Rear Entertainment System)

Symptom Troubleshooting: Wireless headphones do not work or there is static in DVD mode

Wireless headphones do not work or there is static in DVD mode

NOTE: Check the battery condition first.

1. Check the diagnosis menu 1 CONNECT and 2. UNIT CHECK of the rear entertainment system self-diagnostic. Initial Inspection and Diagnostic Overview

If the self-diagnostic status indicator OK (Green color)?
YES - Go to the Wireless headphone sound is weak, distorted, volume does not change, or there is no sound in all modes. Symptom Troubleshooting

NO - Go to step 2.


2. Remove the audio unit. Audio Unit Removal/Installation

3. Check that the digital audio lead at audio unit connector F (2P) is properly connected to the audio unit.

Is the digital audio lead at audio unit connector F (2P) connected properly?
YES - Go to step 4.

NO - Reconnect the audio unit connector F (2P) and recheck the wireless headphone function.


4. Remove the rear controller and screen. Service and Repair

5. Check the digital audio lead at rear controller and screen connector B (2P) is properly connected to the rear controller and screen.

Is the lead at screen connector B (2P) properly?
YES - Go to step 6.

NO - Reconnect the audio unit connector F (2P) and recheck the wireless headphone function.


6. Disconnect the audio unit connector F (2P) from the audio unit and the rear controller and screen.

7. Check for continuity in the digital audio lead between the audio unit connector F (2P) terminal No. 1 and the rear controller and screen connector B (2P) terminal No. 1.

Is there continuity?
YES - Go to step 8.

NO - Replace the digital audio lead.






8. Check for continuity in the digital audio lead between the audio unit connector F (2P) terminal No. 1 and body ground.

Is there continuity?
YES - Replace the digital audio lead and/or sublead.

NO - Go to step 9.






9. Check for continuity in the digital audio lead between the audio unit connector F (2P) terminal No. 1 and terminal No. 2.

Is there continuity?
YES - Replace the digital audio lead.

NO - Go to step 10.






10. Substitute a known-good audio unit and recheck the wireless headphone function.

Do the wireless headphones work in DVD mode?
YES - Replace the original audio unit. Audio Unit Removal/Installation

NO - Replace the rear controller and screen.