Symptom Troubleshooting

Symptom Troubleshooting: RES disc skips

RES disc skips

NOTE:

- Copy protected material on a CD-R/RW or DVD-R/RW disc will skip or not play.

- Check for scratches, smudges, and fingerprints on the disc.

1. Turn the ignition switch to ON (II).

2. Try playing a disc.

Does the disc skip?
YES - Go to step 3.

NO - Intermittent failure, the DVD player unit (built into the audio unit) is OK at this time.


3. Clean the disc, and recheck.

Does the disc play properly?
YES - The original disc was dirty.

NO - Go to step 4.


4. Insert a known-good disc.

Does the disc play properly?
YES - The original disc is dirty or the wrong type.

NO - Go to step 5.


5. Compare the disc skipping to a known-good vehicle under the same conditions.

Does the known-good vehicle's disc skip under the same conditions (over the same bumps and on the same rough roads)?
YES - Operation is normal.

NO - Substitute a known-good audio unit, and recheck. If the symptom/indication goes away, replace the original audio unit. Audio Unit Removal/Installation