RES disc does not play

RES disc does not play

NOTE:
- CD-R/RWs and DVD-R/RWs will not work in the DVD player unit (built into the audio unit).
- Damaged or contaminated discs may not always play properly.
- Discs with labels should not be used in the DVD player unit (built into the audio unit). They may damage the player mechanism.

1. Try loading a DVD.

Does the DVD play (display and sound)?

YES - Intermittent failure, the DVD player unit (built into the audio unit) is OK at this time.

NO - Go to step 2.

2. Insert a known-good DVD.

Does the DVD play (display and sound)?

YES - The original DVD is faulty or is an unreadable format.

NO - Go to step 3.

3. Check the "CONNECT" of the rear entertainment system self-diagnostic.

Is the audio unit connect condition OK?

YES - Go to step 4.

NO - Repair the poor connection in the audio unit connectors.

4. Substitute a known-good audio unit, then test the audio unit.

Is the sound normal?

YES - Replace the original audio unit.

NO - Check for loose wires or poor connections at audio unit connectors, and recheck.