Diagnostic Worksheet
KEY POINTSWHAT .... Vehicle & engine model.
WHEN .... Date, Frequencies.
WHERE .... Road conditions.
HOW .... Operating conditions, Weather conditions, Symptoms.
There are many operating conditions that lead to the malfunction of engine components. A good grasp of such conditions can make troubleshooting faster and more accurate.
In general, each customer feels differently about a problem. It is important to fully understand the symptoms or conditions for a customer complaint.
Utilize a diagnostic worksheet like the one shown previously in order to organize all the information for troubleshooting.
Some conditions may cause the malfunction indicator lamp to come on steady or blink and DTC to be detected. Examples:
- Vehicle ran out of fuel, which caused the engine to misfire.
- Fuel filler cap was left off or incorrectly screwed on, allowing fuel to evaporate into the atmosphere [for models with EVAP (SMALL LEAK) diagnosis].
WORKSHEET SAMPLE