Audio Disc Does Not Play

Audio System Symptom Troubleshooting - Audio disc does not play

Special Tools Required

- Diagnostic CD 07AAZ-SDBA100

Audio disc does not play

NOTE:

- Check the vehicle battery condition first Battery Test.
- Check the connectors for poor connections or loose terminals.
- Disc labels should not be used in the navigation unit or audio unit. They may damage the player mechanism.

1. Turn the ignition switch to ON (II).

2. Turn on the audio-navigation unit or the audio unit, and try loading a known-good disc.

Does the disc load?

YES -

Go to step 3.

NO -

Go to Audio disc does not load Audio Disc Does Not Load.

3. Insert the audio diagnostic CD (T/N: 07AAZ-SDBA100) in the audio-navigation unit or audio unit.

Does the disc play?

YES -

The original disc is faulty, or has an unreadable format.

NO -

- With navigation: Replace the audio-navigation unit Audio-Navigation Unit Removal/Installation (With Navigation).
- Without navigation: Replace the audio unit Audio Unit Removal/Installation.