Symptom Troubleshooting

Symptom Troubleshooting: RES disc does not play

RES disc does not play

NOTE:

- CD-R/RWs and DVD-R/RWs will not work in the DVD player unit (built into the audio unit).

- Damaged or contaminated discs may not always play properly.

- Discs with labels should not be used in the DVD player unit (built into the audio unit). They may damage the player mechanism.

- You need to switch the audio unit REAR PWR button on for the rear display, remote controls, and sound to operate.

1. Turn the ignition switch to ON (II).

2. Try loading a DVD.

Does the DVD play (display and sound)?
YES - Intermittent failure, the DVD player unit (built into the audio unit) is OK at this time.

NO - Go to step 3.


3. Insert a known-good DVD.

Does the DVD play (display and sound)?
YES - The original DVD is faulty or is an unreadable format.

NO - Go to step 4.


4. Do the self-diagnostic function, Initial Inspection and Diagnostic Overview then select function number 1 for Connect of the rear entertainment system. Initial Inspection and Diagnostic Overview

Is the audio unit connect condition OK?
YES - Go to step 5.

NO - Repair the poor connection in the audio unit connectors.


5. Substitute a known-good audio unit, then test the audio unit.

Is the sound normal?
YES - Replace the original audio unit. Audio Unit Removal/Installation

NO - Check for loose wires or poor connections at audio unit connectors, and recheck.