Voice Guidance Cannot Be Heard, Is Broken Up, or There Is Static
Voice guidance cannot be heard, is broken up, or there is staticDiagnostic Test: Navi System Link
NOTE:
- Make sure that the correct DVD color and version are installed.
- Inspect the DVD for dirt or damage.
- Check the navigation volume level (see Owner's Manual).
- Check the connectors for poor connections or loose terminals.
- Before troubleshooting, make sure you have anti-theft codes for the audio system and navigation system.
- After troubleshooting, enter the anti-theft codes for the audio system and navigation system.
- Check the vehicle battery condition first.
1. Turn the ignition switch to ON (II).
2. Press the display unit SET-UP button.
3. Check the volume and voice feedback setting for the navigation system in set-up.
Is either set to OFF?
YES - Set the voice feedback to ON and select an audible level for the volume.
NO - Go to step 4.
4. Check the radio operation.
Can you hear the radio?
YES - Go to step 5.
NO - Troubleshoot audio system.
5. Go into the Diagnostic mode, and use the Navi System Link diagnostic to check the radio.
Is the Radio icon red?
YES - Troubleshoot the audio system.
NO - Go to step 6.
6. Turn the ignition switch to LOCK (0).
7. Disconnect navigation unit connector B (14P) and the stereo amplifier connector A (28P).
8. Check for continuity between body ground and navigation unit connector B (14P) No. 5 and No. 12 terminals individually.
Is there continuity?
YES - Repair short to body ground in the wire between the navigation unit and stereo amplifier units. Replace the affected shielded harness.
NO - Go to step 9.
9. Check for continuity between navigation unit connector B (14P) No. 11 terminal and No. 5 and No. 12 terminals individually.
Is there continuity?
YES - Repair short to body ground in the wire between the navigation unit and stereo amplifier units. Replace the affected shielded harness.
NO - Go to step 10.
10. Check for continuity between navigation unit connector B (14P) No. 5 terminal and the stereo amplifier unit connector A (28P) No. 21 terminal.
Is there continuity?
YES - Go to step 11.
NO - There is an open in the circuit between the navigation unit and stereo amplifier. Check for poor connections or loose terminals at the stereo amplifier and navigation unit. If a poor connection or loose terminal is found, replace the affected shielded harness.
11. Check for continuity between navigation unit connector B (14P) No. 12 terminal and the stereo amplifier unit connector A (28P) No. 9 terminal.
Is there continuity?
YES - Go to step 12.
NO - There is an open in the circuit between the navigation unit and the stereo amplifier. Check for poor connections or loose terminals at the stereo amplifier and navigation unit. If a poor connection or loose terminal is found, replace the affected shielded harness.
12. Substitute a known-good stereo amplifier, and recheck.
Is the system OK?
YES - Replace the stereo amplifier.
NO - Replace the navigation unit.